Experience

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  InsideTracker

  • Cambridge, MA

  • Director of Project Management

    • Aug 2021 - Present
    • Cambridge, MA

    Manage an off-shore team of 25 developers who build and maintain InsideTracker's website and mobile application. Develop user stories to help deliver cutting edge functionality and features. the backbone of a leader in the science-based leader in wellness and fitness produc

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  Publishers Clearing House

  • Project Manager / ScrumMaster

    • Sep 2015 - Oct 2023

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  The Center for Business Intelligence

  • Woburn, MA

  • Senior Program Manager

    • Sep 2013 - May 2014
    • Woburn, MA

    • Conducted comprehensive market research on healthcare trends and developed conference content• Recruited speaker faculty of sixteen per conference.• Managed lead project teams including: marketing manager, delegate sales, sponsorship, operations manager, and customer service representative.• Worked closely with internal stakeholders to market conferences, reduce costs, and maximize revenue.• Edited promotional content for external outreach.• Administrated two-day on-site conferences. Duties included: speaker facilitation, AV set-up and maintenance, and conference participant support.

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  Research Data Technology

  • Senior Project Manager

    • 2002 - 2013

    • Successfully managed over 300 complex market research projects from draft to delivery.• Offered creative and valuable assistance in questionnaire development and implementation.• Generated comprehensive project budgets and insured that projects were completed within budget.• Supervised five web developers. Managed multiple outside vendors, such as sample providers and translation services.• Developed and implemented quality control standards that improved questionnaire accuracy and ensured timely delivery.• Created quality control syntax in SPSS to ensure accurate data deliverables. • Developed format standards for cross-tabulation tables in Uncle and WinCross.• Increased online business by 15% over a three year period while retaining a loyal customer base of six key accounts.• Single point of contact for client base of twelve.• Produced final deliverables (SPSS data files, Excel data files, cross-tabulation reports using either Uncle or WinCross) and submitted detailed information for final invoice• Worked with other project managers to improve company-wide system checks and efficiencies.• Managed up to six projects at various stages production.

  • Project Manager/Programmer/Data Entry Supervisor

    • 1989 - 2002

    • Created data tabulation standards and quality control practices• Assisted in web developer staffing resulting in company growth and increased profitability. • Managed 10 data entry operators. Duties included: Hiring, scheduling, deadline management, and performance reviews.

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  Chadwick Martin Bailey

  • Phone Supervisor

    • 1988 - 1989

    Managed staff of 15 phone interviewers. Duties included, scheduling, deadline management, hiring, and performance reviews.