Experience

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  iPROMOTEu

  • United States
  • Advertising Services
  • 100 - 200 Employee

  • Director of Vendor Management, North America

    • Jan 2021 - Present

  • Vendor Relations Manager, North America

    • Jan 2005 - Jan 2021

    Manage all aspects of iPROMOTEu's vendor relationships for US and CanadaResponsible for the creation of the iPROMOTEu preferred supplier networkAggressively establish and negotiate vendor rebates Maintain iPROMOTEu's database of vendor information on iPROMOTEu's website and its order management system Scheduling, meeting and negotiating with iPROMOTEu's vendor networkMaintain iPROMOTEu preferred and special pricing vendor database in ASI's ESP software program and Quick Technologies SAGE programHandle escalated vendor disputes and creditsNegotiating best possible credit terms with vendorsMaintain monthly preferred supplier specialsPrepare a monthly newsletter email to iPROMOTEu preferred suppliersAssist in the sourcing of product and idea generation for iPROMOTEu's affiliate networkAttend and network with vendors at local promotional products trade shows and national PPAI ExpoCoordinating iPROMOTEu's preferred vendor sponsorshipsPrepare listing of preferred suppliers for national trade showsAssist and coordinate in the preparation of iPROMOTEu Supplier Showcase and PPAI Expo eventsIdentify methods to improve efficiency and communication in the vendor processImplemented and processed iPROMOTEu's affiliate loyalty reward programImplemented iPROMOTEu's shipping initiative program with UPSCollaborated and implemented iPROMOTEu's New Affiliate Training Program Trained iPROMOTEu affiliates on major aspects of the promotional products industry in a classroom setting

  • Customer Relations, Manager of Customer Relations

    • Jul 2000 - Jan 2005

    Handled all aspects of customer service for internet promotional products distributorProcessed web and non web based ordersProvided Detailed Quote Proposals for iPROMOTEu customersCompleted Training in ORACLE applications 11iUtilized ORACLE software for Order Management, Inventory and Purchasing functionsResponsible for purchasing and standing of iPROMOTEu customer ordersDeveloped Relations with iPROMOTEu's member suppliers and other ASI suppliers through daily exchangeAssisted in proofing website contentAssisted in the development of Customer logos and graphics with iPROMOTEu Graphic Arts DepartmentWorked hands-on with sales force in satisfying customer needsServed as sales consultant for client's initial buying decisionsDeveloped internal systems for handling client orders for iPROMOTEu.com Customer Service Department Assisted in the invoicing of client ordersAssisted in the successful implementation of the Xebra order management system which has resulted in the successful processing of over $140 million in orders in 2015Assisted in training of new iPROMOTEu affiliates on the Xebra order management systemManaged customer relations coordinators in the daily production and follow up on vendor orders

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  Adventures in Advertising, Inc

  • Franchise Support

    • Nov 1998 - Jul 2000

    Formally Trained new franchisees on Windows based ESP and ACE software in AIA Franchise Training Program Researched and located hard to find promotional productsWorked hands on with overseas suppliers on a direct import basis for a variety of promotional productsLocated hard to find products with...