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Bio

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Marjorie Pennell A.R.M is a seasoned executive with 16 years of experience in property management, boasting expertise in Yardi Voyager, Real Estate Transactions, and Commercial Real Estate. As a Certified Leasing and Sales Specialist, she has successfully managed properties, including Villa Careena Apartments, and has a proven track record in resident retention, lease administration, and customer service. Marjorie holds a degree in Business Administration and Management from Grand Rapids Community College and has completed continuing courses in Multi-Family Housing. She is proficient in Microsoft Excel and is a Notary Public.

Credentials

  • C.L.A.S.S Certified Leasing and Sales Specialist-Level 1 sales training
    -
    Jan, 2009
    - Apr, 2026
  • Mircosoft Excel 2003 level 1
    -
    Jan, 2006
    - Apr, 2026
  • Notary Public
    1273871
    Jan, 2000
    - Apr, 2026

Experience

  • MRPX,LLC
    • Greater Grand Rapids, Michigan Area
    • owner
      • 2008 - Present
      • Greater Grand Rapids, Michigan Area

      property management

    • A.R.M resident property manager
      • Jan 2013 - Sep 2013

    • Property Manager A.R.M - 2013
      • 1993 - Sep 2013

      On Site Responsibilities include but not limited to leasing, answering phones, showing vacancies.Record keeping and administration. Manage employees including evaluations. implementprocedures for efficient workflow

    • Leasing agent
      • 1992 - 1993

      Responsible for all activities related to apartment rental, move-ins, leases, documentation,showing apartments, closing the lease. Handled telephone and on-site traffic

    • Assistant
      • 1989 - Aug 2013

      work with disabled person to assist in daily functions

    • Hostess
      • 1990 - 1992
      • Van Nuys CA.

      Hostess and worked with large groups/private functions

    • Bartender
      • 1988 - 1989
      • Long Beach, CA

      Bartender

  • MDM Associates
    • Culver City, CA
    • Account & Service Representative
      • 1986 - 1988
      • Culver City, CA

      Reviewed and resolved case problems, set up and installed new cases/clients.Employee meetings to sign up and install new companies

    • Account Service Representative-Marketing Department
      • 1983 - 1985

      Developed & implemented client service program. Designed & prepared samples and/orvisuals for employee meetings and announcement modules, contacted clients to verifystatus of operations

    • Director of Benefit Services-Group Dept
      • 1978 - 1983

      appraised employee performance including quality evaluations, enacted staff changes,developed & implemented procedures to simplify work flow

    • Manager of Claims Dept.
      • 1977 - 1978

      Developed & maintained a system for claims analysis, determination, explanation & payment,oversaw job assignments, managed and trained staff

    • Total Group and Compensation Services
      • 1976 - 1977

      Reviewed and processed claims, handled inquiry phone calls

  • John McDonald Hair Design
    • Greater Grand Rapids, Michigan Area
    • Service and Sales Coordinator
      • 1975 - 1976
      • Greater Grand Rapids, Michigan Area

      Scheduled appointments, Handled general accounts. Sold retail productsand assisted customers

    • Claims Processor
      • 1971 - 1975

      Reviewed incoming mail and processed claims, issued payments toassignee & distributed checks & worksheets.Promoted to Policy Issue

    • Sales/Customer Service
      • 1970 - 1971

      Sold retail products and assisted customers, promoted to customer service

Education

  • 2012 - 2013
    The learning Factor
    Multi-Family Housing
  • 2012 - 2012
    University of San Francisco
    Integrated Online Strategies
  • 1971 - 1972
    Davenport University
  • 1970 - 1971
    Grand Rapids Community College
    Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Real Estate”

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