Bio
Credentials
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C.L.A.S.S Certified Leasing and Sales Specialist-Level 1 sales training
-Jan, 2009- Apr, 2026 -
Mircosoft Excel 2003 level 1
-Jan, 2006- Apr, 2026 -
Notary Public
1273871Jan, 2000- Apr, 2026
Experience
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MRPX,LLC
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Greater Grand Rapids, Michigan Area
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owner
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2008 - Present
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Greater Grand Rapids, Michigan Area
property management
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A.R.M resident property manager
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Jan 2013 - Sep 2013
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Property Manager A.R.M - 2013
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1993 - Sep 2013
On Site Responsibilities include but not limited to leasing, answering phones, showing vacancies.Record keeping and administration. Manage employees including evaluations. implementprocedures for efficient workflow
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Leasing agent
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1992 - 1993
Responsible for all activities related to apartment rental, move-ins, leases, documentation,showing apartments, closing the lease. Handled telephone and on-site traffic
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Assistant
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1989 - Aug 2013
work with disabled person to assist in daily functions
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94th Aero Squadron Rest. (Speciality Rest.)
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Van Nuys CA.
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Hostess
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1990 - 1992
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Van Nuys CA.
Hostess and worked with large groups/private functions
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Holiday Inn Hotel (JP Allen Inc.)
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Long Beach, CA
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Bartender
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1988 - 1989
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Long Beach, CA
Bartender
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MDM Associates
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Culver City, CA
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Account & Service Representative
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1986 - 1988
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Culver City, CA
Reviewed and resolved case problems, set up and installed new cases/clients.Employee meetings to sign up and install new companies
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Account Service Representative-Marketing Department
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1983 - 1985
Developed & implemented client service program. Designed & prepared samples and/orvisuals for employee meetings and announcement modules, contacted clients to verifystatus of operations
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Director of Benefit Services-Group Dept
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1978 - 1983
appraised employee performance including quality evaluations, enacted staff changes,developed & implemented procedures to simplify work flow
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Manager of Claims Dept.
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1977 - 1978
Developed & maintained a system for claims analysis, determination, explanation & payment,oversaw job assignments, managed and trained staff
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Total Group and Compensation Services
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1976 - 1977
Reviewed and processed claims, handled inquiry phone calls
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John McDonald Hair Design
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Greater Grand Rapids, Michigan Area
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Service and Sales Coordinator
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1975 - 1976
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Greater Grand Rapids, Michigan Area
Scheduled appointments, Handled general accounts. Sold retail productsand assisted customers
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Claims Processor
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1971 - 1975
Reviewed incoming mail and processed claims, issued payments toassignee & distributed checks & worksheets.Promoted to Policy Issue
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Sales/Customer Service
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1970 - 1971
Sold retail products and assisted customers, promoted to customer service
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Education
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2012 - 2013The learning Factor
Multi-Family Housing -
2012 - 2012University of San Francisco
Integrated Online Strategies -
1971 - 1972Davenport University
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1970 - 1971Grand Rapids Community College
Business Administration and Management, General
Suggested Services
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Industry Focus. “Real Estate”
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References
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