Experience

• 

  NSW Department of Education and Communities

  • Australia
  • Education Management
  • 700 & Above Employee

  • Manager Education and Training Information Service (ETIS)

    • Apr 2009 - Mar 2013

    Current key responsibilities• Leading and managing ther Education and Training Information Service (ETIS) to proactively deliver quality, cost effective and timely research and information services to internal and external customer groups across the Department, the Minister’s office, the Department’s Executive and SES to support strategic planning, knowledge management, policy formulation and implementations, curriculum development and support, learning resource development, ministerial briefings and speechwriting• Manage a resource materials budget to ensure efficient allocation of library expenditure and resources• Initiate, coordinate and promote ETIS information services• Manage recruitment, training and professional development of specialist information staffKey achievements• Initiated and increased the promotion of ETIS services across the Department with the use of video conferening, email and networking leading to increased use of ETIS services• Lead the improvement and promotion of several new alert services• Initiated the developement and promotion of a new daily alert service with a focus on school prinicipals• Initiated and promoted new research spotlights to better support frontline staff• Negotiated a better price with external serials database vendors thus saving the Department several thousand dollars• Lead ETIS staff through several change projects

  • Senior Librarian Education and Training Information Service (ETIS)

    • Mar 2001 - Apr 2009

    Key responsibilities • Acting Manager ETIS as required• Managed projects such as the Government Schools of NSW website, Aboriginal Education Review and internal Knowledge Management workshops • Maintained and (re)developed ETIS intranet • Developed and maintained information alert services to school principals• Extensive database searching and repackaging of results for DET clients located across NSW• Developed and presented Internet classes and teaching materials• Developed and maintained Knowledge Exchange database• Indexed, abstracted and entered NSW entries for VOCED database• Promoted above databaseKey achievements• Re-designed, maintained and promoted ETIS intranet (using Dreamweaver and Teamsite) which resulted in an increased number of users• Meeting tight deadlines for the delivery of quality database searches• Collected and analysed monthly and yearly statistics which are used to decide on services and database purchases• Supported, coordinated and presented successful Knowledge Management workshops • Coordinated ETIS procedures for the QMS database within strict timelines resulting in standard procedures• Gave very popular and well received classes about basic and advanced searching of the Internet

  • Senior Librarian and team leader Education and Training Information Service (ETIS)

    • Sep 1999 - Mar 2001

    Key responsibilities• Provided information services to senior officers of the NSW Department of Education and Training• Provided alert services to senior officers• Provided Vocational Education & Training Accreditation Board (VETAB) information services to senior officers and VET clients and the general publicKey achievements• Provided quality information services with very fast response times using a wide variety of online databases• Monitored latest trends and developments in Australian and international education • Packaged and disseminated this information to appropriate senior officers

  • Manager Information Centres at Market Street and Bridge Street

    • Mar 1992 - Aug 1999

    Key responsibilities:• Manage and provide a strategic, centralised information, research and library service to the Department's Senior Executive and their support staff as well as to the Education Minister's office.Key achievements:• Proactively anticipating future information needs by monitoring national and international trends and scanning a wide range of issues such as education, training, leadership, technology from many sources and packaging them to meet the individual needs of the clients• Searching a wide range of national and international databases such as Dialog, Ausinet and Ovid covering the social sciences, business, technology and current affairs • Networking with other information providers, both internally and externally• Planning, introducing and managing new services such as Alerts • Marketing and promoting the Information Centre by quality of service, distribution of printed materials and by establishing personal contacts• Conducting training sessions on the use of databases on CD ROM and the Internet

• 

  Royal Prince Alfred Hospital

  • Camperdown Sydney

  • Manager Drug and Alcohol Information Centre and 24 hour hotline

    • Oct 1991 - Mar 1992
    • Camperdown Sydney

    Key achievements• Providing non-clinical information to professionals involved with the management of people with drug and alcohol problems by phone, mail and fax across New South Wales• Producing the department's newsletter• Providing the staff of the department with literature searches, articles, books etc. to support their research needs• Supervising casual staff• Promoted the above information service via a state wide mail out resulting in an increase of users• Evaluated, purchased, catalogued and maintained a repository of key drug and alcohol documents, books and journals plus operating a series of online databases