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Marissa Tucker is a seasoned non-profit professional with 20+ years of experience in donor management, database administration, and community engagement. She has a strong background in providing excellent customer service, managing multiple databases accurately, and leading teams. Marissa holds a Master of Science degree in Business Informatics from Northern Kentucky University.

Credentials

  • Manager of Volunteer Programs Certification
    -
  • Professional Certificate in Community Engagement
    NeighborWorks America

Experience

    • Donor Information and Stewardship Manager
      • Oct 2022 - Present
      • United States

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Database Manager
      • Jan 2021 - Oct 2022

    • Community Coordinator
      • Jun 2011 - Oct 2022

      Manage annual fundraising gala, Back to NaturePlan and lead meetings for gala committee membersRecruit, place and manage all new volunteers for the organizationSupport staff in volunteer position development, training and continuationCommunicate regularly with over 350 volunteers through email, phone calls and newslettersTrain and supervise co-workers and volunteersEvent planning of educational events for members, volunteer celebrations and community outreach opportunities

    • Administrative Assistant for the Annual Fund
      • Mar 2010 - Jun 2011

      Provide pleasant, professional communication with donors and membersCreate specialized reports for committee members, management and Board of Directors Work closely with Annual Fund Manager and Director of Development to track and manage donor information Develop procedural documentation for database tasksConduct donation transactions, closing counts and bank deposits Assist in event planning for donor cultivation events

    • Department Manager
      • Jan 1999 - Dec 2009

      Managed accurate constituent database (capital campaign 3 years, $2.1 million)Entered charitable gifts and pledges by source codes in a timely mannerGenerated professional acknowledgment letters, honorarium, memorial notices and monthly pledge remindersVerified transactions, created reports and deposited all donations for accountantWorked closely with Director of Development to create specialized lists according to project needsManage multiple databases accurately with less than 1% error rateTrained and supervised numerous co-workersDeveloped procedural documentation for office tasksProvided customer service internationally for over 1,000 subscribersEfficiently identified and resolved any errorsProcessed over 30 non-profit bulk mailings annually according to deadlines

    • Sales Leader
      • Jan 1997 - Jan 1999

      Retail sales in a culturally diverse atmosphereConducted financial transactions, closing counts and bank depositsShared product knowledge with inquiring customersNightly and monthly inventory counts

Education

  • 2007 - 2009
    Northern Kentucky University
    Bachelor of Science, Business Administration
  • 2012 -
    Northern Kentucky University
    Master of Science (M.S.), Certificate in Business Informatics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Nonprofit Organization Management”

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