Experience

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  NewGen Administrative Services

  • Los Angeles, California, United States

  • Vice President of Compliance

    • Nov 2020 - Present
    • Los Angeles, California, United States

    Provides Compliance, Ethics and HIPAA support to 60 post acute care providers throughout the states of CA, WA and NV. Includes Skilled Nursing Facilities, Behavioral Facilities, Assisted Living Facilities, Home Health and Hospice.

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  SnF Management Company

  • West Hollywood, California

  • Compliance Director

    • Mar 2017 - Nov 2020
    • West Hollywood, California

    Provides Compliance, Ethics and HIPAA support to 36 Skilled Nursing Facilities, 4 Assisted Living Facilities, a Home Health and a Hospice.-Gold Star Award Recipient for development and implementation of transition from Medicare RUGS to PDPM (12/2019)-Implemented Compliance Plans and Code of Conduct for 36 SNFs.-Creates and Coordinates Yearly Compliance Training for 5,000+Team Members.-Coordinates Yearly and as needed HIPAA Training for 5,000+ Team Members.-Facilitated Phase 1, 2 and 3 changes to meet the new requirements of the CMS Rules of Participation for 36 Skilled Nursing Facilities. Areas included are the Facility Assessment, Emergency Operation Plan, QAPI Program, Compliance and Ethics Program, Compliance Training and multiple policy updates.-Developed and implemented the training and systems for moving from Medicare RUGs to PDPM.-Coordinates the submission of 32 CA SNF Patient Needs Staffing Waivers yearly.-Created and Implemented a centralized on-line storage of Policies, Forms and Tools for use at 36 SNFs throughout California and Arizona.-Creates and Conducts quarterly Compliance Bootcamp Training for new leadership team members.-Co-hosts quarterly Windsor Academy Training for new leadership team members.-Manages the company hotline (Careline) and ensures thorough investigations of allegations with appropriate action taken to address the concern.-Facilitates a quarterly Compliance Committee Meeting with representation from multiple departments to ensure a robust Compliance Program impacts all aspects of the organization.-Conducts HIPAA Breach Risk Assessments as needed and coordinates required reporting and record retention.-Audits and Monitors the daily compliance with daily skilled charting for Medicare and HMO residents for 36 SNFs.

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  Windsor Skilled Nursing & Rehab Centers

  • North Hollywood, CA

  • Administrator

    • Mar 2011 - Feb 2017
    • North Hollywood, CA

    Led a fast paced 99 bed Skilled Nursing Facility that is Medicare and Medi-cal Certified. Facility also had a high concentration of Regal/Lakeside HMO admissions. -AHCA Bronze Award Recipient-Increased CMS Star rating from 1 Star to 4 Stars.- Selected by the company as the Administrator of the Year (2012)-Successfully launched web based Electronic Medical Records (Point Click Care) as the first round of pilots for the company. -Implemented coffee clutch with the Administrator for front line team members. Actively solicited feedback from residents, families and team members which reduced grievance hotline calls to the company ethics line and Department of Public Health from weekly to 2 in 15 months.-Implemented aspects of culture change to enhance the residents' experience. Additions include a facility pet, 100% high-low beds in order to move forward with becoming restraint free, fresh flowers for flower arranging classes, and installation of wireless internet.

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  Sunrise Senior Living

  • Sunrise Senior Living

  • National Director of Skilled Nursing Operations/ Area Manager of Operations/ Executive Director

    • Mar 2002 - Mar 2011
    • Sunrise Senior Living

    Executive Director at Northridge, CA. Responsible for overseeing the daily functions of a 90 suite Assisted Living, 25 bed Alzheimer’s neighborhood and a 45 bed Skilled Nursing Facility. 1/10-3/11: Increased Medicare mix from 40% to 68.8%. Increased Assisted Living census from 90% to 97%. 3/02-7/05: Received the First Annual CNL Retirement Properties Mont Blanc Award for Exceptional Management by an Executive Director. (2004). Chosen to be a part of the OASIS pilot project to initiate the transformation of our skilled nursing centers. Chosen to be a member of the first Strategic Development Group. The Strategic Development Group was for Executive Directors and Area Team Members who were identified as high talent individuals and provided them with special company projects to work on within a small group. Exceeded budgeted revenue and NOI every year (2001, 2002, 2003, 2004, 2010). Area Manager of Operations 10/06-1/10. Responsible for overseeing the overall operation of up to 12 Senior Living Communities including Assisted Living, Memory Care and Skilled Nursing. Provided training, resources and support to community teams on all aspects of the business including new roll outs of company initiatives. National Director of Skilled Nursing Operations from 7/05 to 10/06. Developed the company’s Skilled Nursing Brand Standards for 52 SNFs. Educated community, area and corporate team members regarding the Skilled Nursing Brand Standards. Developed community tools to achieve the skilled nursing brand standard. Tracked and reported progress of implementation quarterly. Developed Skilled Nursing training for the community teams. Company’s Medicare mix increased by over 20% year over year. Company’s Therapy costs decreased through the transition of 70% of the Skilled Nursing Centers to the standard pricing and contract agreements. Company’s Pharmacy Medicare expense decreased through implementation of national pharmacy contract.

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  Fountain View Management, Inc.

  • Greater Los Angeles Area

  • Regional Vice President of Operations/Administrator/AIT/Director of Social Services

    • May 1996 - Mar 2002
    • Greater Los Angeles Area

    Regional Vice President of Operations- 7/99-3/02Responsible for the overall operations of five Skilled Nursing Facilities (one with a Medicaid Sub-Acute Program) and two Assisted Living Facilities. Administrator at Hancock Park Care Center-3/99-7/99Responsible for the overall management and daily operation of a 141 bed Skilled Nursing Facility. Successfully oversaw the management of 30-40 HMO residents per day as well as 20-30 Medicare residents per day. Gained experience in the operation of a union community. (Community had been unionized for over 20 years). Oversaw the operations of a Medicare and private Sub-Acute unit.Administrator at Brier Oak Terrace Care Center-5/98-3/99Facility was chosen by the Department of Health to be on Focus Enforcement the day I started due to prior history. Brought facility into compliance and facility was released from Focused Enforcement on the first opportunity (6 months). Kaiser contracted facility.Administrator at Elmcrest Care Center-1/98-5/98Administrator in Training at Alexandria Care Center-2/97-1/98Social Service Director at Brier Oak Terrace Care Center-5/96-2/97