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Marisa Hama is a seasoned IT professional with 30+ years of experience in systems analysis, requirements management, and IT service management. She holds a specialization in industry administration and a degree in computers science. Marisa is proficient in multiple languages, including English, Spanish, Japanese, and Portuguese, and has expertise in ITIL, Mainframe, Cobol, Scrum, and PMP.

Credentials

  • PSPO I (Professional Scrum Product Owner)
    Scrum.org
    Jun, 2017
    - Apr, 2026
  • PSM I (Professional Scrum Master)
    Scrum.org
    Apr, 2017
    - Apr, 2026
  • ASF (Agile Scrum Foundation)
    EXIN your ICT competence partner
    Mar, 2017
    - Apr, 2026
  • Solution Consultant mySAP Supply Chain Management
    SAP
    Oct, 2005
    - Apr, 2026

Experience

    • System Analyst SR
      • Jul 2019 - Present
      • São Paulo

    • System Analyst / Business System Analyst
      • Nov 2016 - Jun 2019

      Job transition advised by Lee Hecht HarrisonI am looking for a replacement in companies or consultants / service providers in the area of ​TI applications. I have extensive experience and knowledge in analyzing systems and requirements in mainframe systems in the automotive and food segment.I am convinced that my technical skills acquired throughout my 30-year professional experience in systems analysis and requirements can be applied to any business segment.

    • System Analyst / Business System Analyst
      • Jul 1995 - Oct 2016

      - I identified and consolidated requirements, defined technical solution, documented flow of processes and functional drawings, provided estimates, made technical specifications for systems development, developed, tested and performed the systems approval on the Mainframe platform and SAP-ECC.- I made improvements in the applications bellow to attend customer requirements to allow better manufacturing, import, export and sales processes to increase competitiveness or to attend government legacy needs. • Vehicle manufacturing• Vehicle sales • After sales (sales advice, warranty, recall) • Vehicle export• Vehicle import • Invoicing • Dealer’s communication- I prepared project implementation plan for mainframe environment (prepared training material, project handover to on-going group, backout plan to implementation in case of fail, prepared change management plan) to get approval authorization to implement the project. - I taked part of the process to get CMMI and ISO 9001certifications.Languages - PL/1, CSP, COBOL, EasytrieveTools - Fault Analyzer, CA-7, Endevor, SAM/SDSF, file AidData Base - DB2 and IMS/DBEnvironment - TSO, ROSCOE, CICS, IMSWorking Areas - Manufacture, sales, after sales, finance

    • System Analist
      • Dec 1985 - Jul 1995

      Started as computer programmer JrDevelop mainframe and PC programs in cobol language.Working areas - Human Resource, Material, Sales.

Education

  • 1986 - 1988
    Fundação Vanzolini
    Especialização em administração industrial, Industry Administratiion
  • 1983 - 1986
    University of São Paulo
    Complete, Computers Science

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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