Bio
Experience
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United States
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Retail
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1 - 100 Employee
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Customer Relations and Communications Manager
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Aug 2021 - Present
The CRM Manager works with customer service, marketing and operations to fill the gaps of communication throughout OLAuction and maintain a customer-focused attitude to create lifetime customers and cared-for, fulfilled employees.
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Customer Support Professional
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Dec 2019 - Aug 2021
I worked to represent the company to customers, resolving issues and requests. I was the liaison between the customer and the staff, and helped implement new forms of training and procedure to better assist customers as time goes on.
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Cleveland State University
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Cleveland, Ohio, United States
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Student
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Aug 2019 - May 2021
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Cleveland, Ohio, United States
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Senior Student Guide
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Sep 2018 - May 2021
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Cleveland Indians
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Cleveland/Akron, Ohio Area
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Guest Service Representative
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Apr 2017 - Apr 2021
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Cleveland/Akron, Ohio Area
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TJ Maxx
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Parma, OH
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Associate
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Oct 2014 - Nov 2019
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Parma, OH
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Student
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Jul 2016 - Jun 2019
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Lake Dental Labratory
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Parma, OH
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Courier
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Dec 2017 - Jul 2018
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Parma, OH
I worked to represent the lab to those who don’t come in contact with the doctor and provided reliability to ensure organization and timeliness for patients and accounts
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Brecksville-Broadview Heights School District
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Broadview Heights, OH
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Student
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Aug 2012 - May 2016
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Broadview Heights, OH
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Education
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2019 - 2021Cleveland State University
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2016 - 2018Cuyahoga Community College
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2012 - 2016Brecksville Broadview Heights High School
High School
Suggested Services
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Industry Focus. “Education Management”
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