Experience

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  Marion's Gelato LLC

  • Mount Pleasant, South Carolina

  • Founder/ Owner

    • Jan 2019 - Present
    • Mount Pleasant, South Carolina

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  Shawarma Co. Restaurant

  • 4022 River Oaks Drive, Myrtle Beach, SC 29466

  • Managing Partner/ Founder

    • Aug 2015 - Sep 2018
    • 4022 River Oaks Drive, Myrtle Beach, SC 29466

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  IHOP

  • Florence, SC

  • Executive Assistant

    • Jan 2016 - Jul 2017
    • Florence, SC

    Report directly to the President/ CEO. Provide executive support in a one-on-one working relationship. Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the President.Serve as a liaison to the board of directors and senior management team as well as with IHOP Corporate; organize and coordinate executive outreach and external relations efforts; and oversee special projects e.g. IHOP Remodeling Rise N Shine, IHOP conversions, IHOP Grand openings.Work within a small entrepreneurial environment that is mission-driven, results-driven and community oriented. Duties contain the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.Work independently on projects, from conception to completion, and able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.Skills include HR, Accounting and Payroll.

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  Eagles Landing Restaurant

  • Florence, SC

  • Director of Sales for VITO Filtration USA

    • Apr 2013 - Dec 2015
    • Florence, SC

    Eagles Landing International LLC is an Import and Export company for the US and Middle Eastern countries with an office in Alexandria, Egypt and Distributor for VITO Oil Filtration Systems for South East region in the US.Business Development:• Development and implementation of suitable corporate policies and procedures, business goals and strategies• Review and analysis of client requirements• Preparation of sales and marketing budgets• Contract negotiations• Key account management• Market reviews through interviews of end users, potential distributors or agents• Development of marketing strategies and goals for these companies including promotional programs• Research and sourcing of distributors• Organization and participation in trade showsManagement:• Supervision and training of staff, exercise of ultimate control and responsibility on these employees• Coordinate reporting procedures to Headquarters and group direction in Germany• Set and achieve business objectives• Coach sales staff• Manage sales department• Maintain inventory control• Maintain and control fully equipped repair/warranty service center• Develop sales force• Handle complaints and requests from customers and sales agents• Conduct sales meetings• Maintain a self development program• Assist sales team in selling operation• Competitor and market analysis• Provide relevant market information

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  VITO Fryfilter, Inc.

  • Hampton, NJ

  • Assistant General Manager

    • Aug 2009 - Mar 2013
    • Hampton, NJ

    Replaced COO due to disabilityManaged entire operation of the company including the distribution of products and servicesPrimarily responsible for all accounting , sales, personnel, marketing and trade show activities• Recruited new sales partners and dealer sales representatives• Solely ran an organization with sales up to 1.3 million dollars annual revenue

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  Embassy Suites Hotel

  • United States
  • Hospitality
  • 700 & Above Employee

  • Front Office Manager

    • Oct 2007 - Oct 2008

    •Provided exceptional guest service to all guests, setting the standard for front desk staff to follow•Maintained personal contact with guests, clients and community organizations to ensure guest loyalty•Supervised front desk staff (along with shuttle van and security staff where applicable) to include recruitment, orientation, training, •Scheduling, performance management, counseling and other team member relations issues•Assisted with various accounting/financial functions including AP, •City ledger billing, guaranteed no-show billing, direct bill accounts, 100% files, end-of-month reports and other department reports•Maximized revenue and occupancy by accurately selling rooms, up selling during reservation calls and at check in, and by making future reservations at check out•Weekends duty of COO

  • Food Beverage Manager

    • Feb 2007 - Oct 2007

    Supervised and controlled all outlets to meet required standards, within agreed budgetary limits and parameters of the law, particularly liquor and union laws

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  Marriott Hotels

  • Hamburg, Germany

  • Assistant Director of F&B Operations

    • Nov 2003 - Oct 2006
    • Hamburg, Germany

    • Responsible for entire F&B Operation at hotel:• Fine Dining Restaurant, Golf and Country Club, Room Service, Kitchen, Bar/Lounge and Banquet functions• Employee training, counseling and development• Establishing budgets and maintaining cost control• Coordination of scheduling and payroll for all departments• Programming of F&B related computer systems (MICROS)• Sales and organization of major catering events and weddings +1000• Increased customer satisfaction scores by 10%

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  Hotel Schiller

  • Freiburg, Germany

  • Operations Director

    • Feb 2002 - Aug 2002
    • Freiburg, Germany

    Led and consulted the ownership of this upscale boutique hotel in all aspects of hotel operations. Re-invented and renewed the reputation of all food and beverage outlets by organizing extraordinary events, especially weddings. Increased average restaurant cover by 15% due to creative menu changes, improvement of wine list, better pricing and selling techniques

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  The Leading Hotels of the World

  • Freiburg, Germany

  • Restaurant Manager

    • Nov 2001 - Jan 2002
    • Freiburg, Germany

    Five Star Restaurant (European Silver Service) and Cabernet• Operation of restaurant and revenues• Customer service training for entire staff• VIP relations• Coordination of artists during the show

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  Jöhri's Talvò

  • St. Moritz/ Champfer

  • Chef de Service

    • Dec 2000 - Oct 2001
    • St. Moritz/ Champfer

    High Volume, exquisite fine dining, fast paced tourist location leading a team of 15 waiters

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  Colombi Hotel

  • Freiburg Area, Germany

  • Commis de rang

    • Aug 2000 - Nov 2000
    • Freiburg Area, Germany

    Responsible for ensuring that guest expectations are exceeded by thorough communication between the Chef de Rang and the kitchen and excellent attention to detail.

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  Family Rogow

  • Dobbs Ferry, NY

  • Au Pair

    • Dec 1995 - Sep 1996
    • Dobbs Ferry, NY

    Responsible of providing quality childcare on a full-time basis and ensuring the children were always safe.Other responsibilities included: keeping the children engaged and active, driving them to activities, preparing meals, and helping with homework.Minor housekeeping tasks have been included.