Bio
Credentials
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Tage Mage 353/600
FNEGEApr, 2022- Apr, 2026 -
TOEFL
TOEFL®
Experience
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The Slaak Rotterdam, a Tribute Portfolio Hotel
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Rotterdam, South Holland, Netherlands
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Duty Manager
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Aug 2023 - Dec 2023
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Rotterdam, South Holland, Netherlands
Analysis of Marriott Brand StandardsUpdating and training employee to the Crisis ManagementCoordination between operational departments (Set up new communication, trainings)Guest Relation service (analyse guest complaints, resolve it)Participating in the process of making more benefits (meetings with management board, P&L discussion with GM)Be performant to each operational department
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Hôtel Plaza Athénée Paris
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Paris, Île-de-France, France
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Front Desk
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Jan 2023 - Jun 2023
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Paris, Île-de-France, France
Discovering of the hospitality sector
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Student Pop
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Ville de Paris, Île-de-France, France
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Travailleur indépendant
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Nov 2022 - Mar 2023
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Ville de Paris, Île-de-France, France
Interim assignments
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SKEMA Job Service Nice
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Nice et périphérie
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Hôtesse
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Sep 2022 - Dec 2022
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Nice et périphérie
Hôtesse pour les NRJ Music AwardsHôtesse pour l'émission Cannes Comedy ClubHôtesse pour un séminaire d'entreprise
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Ardi Entreprise
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Craponne, Auvergne-Rhône-Alpes, France
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Community Manager
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Apr 2021 - Jun 2021
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Craponne, Auvergne-Rhône-Alpes, France
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Crew Member Chief
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Nov 2020 - Jun 2021
I became a creative member chief at McDonald's Charpennes (Villeurbanne) after following a one-month training course and passing a test. My role is to train and evaluate new team members in each position so that they develop good practices. A trainer also has the status of team leader and must therefore manage the team members in the field so that everything runs smoothly. The qualities I acquired: - Versatile - Autonomous - Methodical
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Restaurant Crew Member
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Dec 2019 - Oct 2020
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Licence professionnelle GRH
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Villeurbanne, Auvergne-Rhône-Alpes, France
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Community Manager
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Oct 2020 - Mar 2021
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Villeurbanne, Auvergne-Rhône-Alpes, France
Creation of the LinkedIn pageDesign of a logo & a bannerNetwork developmentContent creation
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Paracelse Cours & Conférences
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Lyon, Auvergne-Rhône-Alpes, France
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Market Research Analyst
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Sep 2020 - Mar 2021
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Lyon, Auvergne-Rhône-Alpes, France
Use of the SPHYNX software
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Education
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2022 - 2025SKEMA Business School
Master's degree, Business Administration and Management, General -
2024 - 2024French Vietnamese School of Management (CFVG)
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2021 - 2022Universidad Católica de Valencia San Vicente Mártir
DUETI, Business Administration and Management, General -
2019 - 2021IUT Lyon 1
Higher National Diploma, Small Business Administration/Management
Suggested Services
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References
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