Experience

• 

  Venchi

  • Italy
  • Food and Beverage Manufacturing
  • 700 & Above Employee

  • Retail services specialist

    • Mar 2023 - Present

  • Store Manager

    • Mar 2021 - Mar 2023

• 

  Holismus

  • United States

  • Co-Founder

    • Dec 2017 - Present
    • United States

• 

  Areppas

  • Greater New York City Area

  • General Manager

    • Jun 2018 - Sep 2020
    • Greater New York City Area

    Coordinate daily front of the house and back of the house restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product qualityOrganize and supervise shiftsControl operational costs and identify measures to cut wasteCreate detailed reports on weekly, monthly and annual revenues and expensesTrain new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operationsScheduling

• 

  Agrorisk

  • Venezuela

  • Underwriter

    • Apr 2015 - Aug 2017
    • Venezuela

    Analysing insurance proposalsCollecting background information and assessments of riskAnalysing statistical data using special software Writing quotes and negotiating the terms with brokers and clientsCalculating and determining premiumsDeciding the wording of policiesPreparing insurance policy terms and conditions

• 

  MAPFRE

  • Venezuela

  • Data Processing Supervisor

    • Jan 2005 - Dec 2015
    • Venezuela

    Extracting, organizing, analyzing and interpreting raw dataDeveloping and Implementing data collection strategiesPlanning 300 employees’ schedules Executing required system configurations to software

• 

  Mediphone

  • Venezuela

  • Paramedic

    • May 2009 - May 2012
    • Venezuela

    Operating ambulance equipment and responding to radio transmissionsLeading and coordinating the team responding to an emergencyEvaluating the patient’s condition on the scene and performing preliminary diagnosis Attend to injuries or sudden illnesses by applying a variety of pre-hospital simple and advanced treatments or surgical proceduresUse tech equipment and tools to stabilize patients or provide immediate treatmentMonitor patient’s condition in route to the hospitalCollaborate with interested parties (police, firefighting unit, doctors)Write and submit concrete and accurate reports on incidents

• 

  Grupo Casonita

  • Venezuela

  • Healthcare Insurace Supervisor

    • Apr 2010 - Jan 2011
    • Venezuela

    Analyzing requests for admission to emergency clinicsExtension of coverage, clinic expenses and activation of the medication delivery service. Approve coverage by applying reasonable costs and ensure compliance with service standards.Make sure team is aware of every health plan Updating information about insurances parametersScheduling team

• 

  ADRIATICA SOCIEDAD ANONIMA DE SEGUROS Y REASEGUROS

  • Health Insurance Specialist

    • Aug 2008 - May 2010

    Analyzing admission requests to emergency clinicsExtension of coverage, clinic expenses and activation of the medication delivery service. Approve coverage by applying reasonable costs and ensure compliance with service standards.In charge of technical provisions organizations. Following up all medical insurances cost

• 

  Seguros Constitucion

  • Venezuela

  • Healthcare Insurance Specialist

    • Dec 2007 - Dec 2008
    • Venezuela

    Analyzing admission requests to emergency clinicsExtension of coverage, clinic expenses and activation of the medication delivery service. Approve coverage by applying reasonable costs and ensure compliance with service standards.