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Mariel Villavicencio is a seasoned administrative professional with 20+ years of experience in government, international relations, and event planning. She has worked as an Immigration Program Assistant at the Consulate General of Canada, a Business Development Assistant at the Canadian Consulate General, and an Administrative Assistant at the Canadian Consulate General. Mariel has also held roles in sales and customer service at Banana Republic and French Connection. She holds a Bachelor of Arts degree in Fashion Merchandising from California State University-Long Beach and is a Certified Makeup Artist.

Experience

    • United States
    • Restaurants
    • 700 & Above Employee
    • Executive Assistant to Chief Executive Officer and Chief Marketing Officer
      • Jun 2023 - Present

      • Maintains discretion and confidentiality.• Travel management and planning including research options and book flights, car, hotel, passport / visa(s), entertainment / dinners and ensures all itineraries and details are added to calendars / schedules.• Coordinate all Executive Team meetings and assist with all staff meetings• Coordinate/organize all logistics of special events (Executive Team/Board Member dinners, all staff holiday parties and functions.• Manage all aspects of organization’s office services. Evaluate and assist in developing office policies and procedures for improved workflow and anticipate future needs as organization grows. Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of organization.• Replenish office materials such as snacks, printer supplies, paper, office supplies, etc.• Provide hospitality to all guests and help to create a welcoming environment. • Screen email correspondence, mail, and telephone calls; review, route and respond to inquiries as appropriate or as required.• Process and distribute daily mail.• Provide sophisticated calendar management for CEO by prioritizing inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.• Act as a liaison and provide support to the CEO by arranging and handle all logistics for meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and all other responsibilities. • Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature. • Works closely and effectively with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.• Other projects/duties as assigned

    • Office Manager
      • Nov 2022 - Jun 2023

      • Manage all aspects of organization’s office services. Evaluate and assist in developing office policies and procedures for improved workflow and anticipate future needs as organization grows. Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of organization.• Replenish office materials such as snacks, printer supplies, paper, office supplies, etc.• Provide hospitality to all guests and help to create a welcoming environment. • Screen email correspondence, mail, and telephone calls; review, route and respond to inquiries as appropriate or as required.• Process and distribute daily mail.• Other projects/duties as assigned

  • Western International Securities
    • Pasadena, California, United States
    • Operations Assistant
      • Oct 2020 - Nov 2022
      • Pasadena, California, United States

      Knowledge of multiple clearing platforms: Fidelity Custody and Clearing (Wealthscape), NetX360 (Pershing)Day to day servicing of 600+ financial advisors. Account Opening - Document requirements, account opening and uploading onto systems Account Maintenance - Updates to accounts such as address changes, adding standing instructions, trust updates, initiating transfers of assets Customer service: Researching and resolving customer issues and inquiries via phone/email. Work closely with all team leads, advisors and assistants; participate in daily meetings via Zoom and Microsoft Teams, and provide updates and suggestions to enhance processes and procedures; work both independently and with other team members in servicing our 30,000+ accounts with assets over $15 Billion

    • Immigration Program Assistant
      • May 2008 - Oct 2019
      • Los Angeles, CA

      Responsible for creating and assessing all incoming Temporary Resident Permit applications for clients who have criminal records who want to travel to Canada Client service: Responsible for corresponding with clients and client’s representatives/attorneys regarding their cases Responsible for all incoming/outgoing email inquiries and correspondence received from clients  General clerical/administrative tasks (i.e. answering phones, filing, data entry using Microsoft Excel, Microsoft Outlook, Microsoft Word, etc.)  Ensure confidentiality of high profile clients Prepare PowerPoint presentations

  • Dolls Kill
    • Greater Los Angeles Area
    • Retail Associate
      • Aug 2018 - Apr 2019
      • Greater Los Angeles Area

       Acknowledge and assist every customer in a friendly and welcoming manner Answer questions, locate merchandise, recommend styles, and assist try-on sessions in the fitting 
rooms to ensure the entire customer experience is pleasant, engaging, and efficient. 
Be knowledgeable and be able to speak to all current promotions and sales that are utilized to positively impact revenue and benefit customers. 
 Have a comprehensive knowledge about the fits and materials of Dolls Kill garments. 
 Understand the store layout and be educated on product placement in the store. 
 Represent the Dolls Kill brand by creatively and stylishly wearing current products. Maintain store visual standards throughout business hours by ensuring products are displayed neatly in their designated location, in size and color order, and that the Store is clean and free of dust and debris. 
 Performing cleaning and straightening duties required prior to store opening and following Store closing, as directed by the Manager on Duty (MOD). 
 Assist with any additional projects assigned by Store Management. Provide a friendly, accurate, and efficient transaction process for Customers. 
 Obtain a comprehensive knowledge of the POS, and having the ability to handle transactions in the event of a computer, internet, and/or Credit Card terminal malfunction.
 Verify that each item being purchased is in new and perfect condition (not damaged or defective) prior to processing the transaction

    • Business Development Assistant, Trade & Investment Section
      • Jun 2007 - Apr 2008

       Special events planning - Assists with the organization and operation of promotional events (i.e. responsible for sending out invitations via e-mail, monitoring RSVP’s, guest lists, etc.) Provides program and administrative/secretarial support to the Consuls and Trade officers including receiving and screening telephone calls, making travel arrangements for officers, setting up appointment schedules and making administrative arrangements. Prepare and submit requests for financial and travel advances, travel claims, hospitality reports, etc. Run the Canadian Consulate booth at various trade shows and events General clerical/administrative tasks (i.e. answering phones, filing, data entry using Microsoft Excel, etc.)

    • Administrative Assistant, Public Affairs
      • Jun 1998 - Jun 2007

       Event planning / organization of numerous Public Affairs and Trade events (i.e. Academy Awards Luncheon, Grammy Awards) Assists with the organization and operation of promotional events (i.e. responsible for sending out invitations via e-mail, monitoring RSVP’s, guest lists, etc.) Provides program and administrative/secretarial support to the Consul General and Public Affairs officers including receiving and screening telephone calls, making travel arrangements for officers, setting up appointment schedules and making administrative arrangements. Prepare and submit requests for financial and travel advances, travel claims, hospitality reports, etc. Update and maintain contacts database with over 30,000 contacts using Microsoft Outlook. Ensure confidentiality of high profile clients General clerical/administrative tasks (i.e. answering phones, filing, data entry, etc.)

    • Events Assistant (on-call)
      • 1998 - 2005
      • Los Angeles

      • Assist in the logistical planning of the annual Canada Media Marketplace. This annual event brings both U.S. and Canada travel media together and partners with provincial and regional Canadian tourism boards, hotel properties, major Canadian attractions and transportation companies like Via Rail. Canada Media Marketplace is a gathering of major media people from different media outlets in the U.S. and Canada for story ideas.

  • French Connection
    • California Mart - Los Angeles, CA
    • Sales Assistant Intern (Showroom)
      • 2004 - 2004
      • California Mart - Los Angeles, CA

       Assist sales executives with daily tasks (i.e. filing, mailing answer phones, data entry, etc.) Assist in maintenance and organization of showroom: Taking merchandise orders from buyers, preparing for trade shows and market week, preparing press kits with “look sheets” to send to prospective clients Cross-referencing order forms with those of the warehouse to make sure all of the prices, style numbers, etc. are correct

  • Banana Republic
    • Pasadena, Ca
    • Sales Associate
      • 2000 - 2002
      • Pasadena, Ca

      Customer assistance on the sales floor, fitting room and stockroom maintenance, roll-outs (new inventory) organization, opening of store credit cards

Education

  • 2000 - 2004
    California State University-Long Beach
    Bachelor of Arts (B.A.), Fashion Merchandising
  • 2017 - 2019
    Michael Vincent Academy Beauty Institute
    BEAUTY ARTISTRY – CERTIFIED MAKEUP ARTIST

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Government Administration”

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