Experience

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  Theo Chocolate

  • Seattle, Washington, United States

  • Fulfillment Assistant

    • Apr 2021 - Sep 2023
    • Seattle, Washington, United States

    -Fulfilled direct-to-consumer and wholesale orders -Designated contact point for DTC; monitored all communications from customer service and ecommerce -Averaged 200 packages a day (orders allowing) with 99.9% accuracy-Performed weekly inventories of factory and kitchen products -Introduced weekly shelf life checks to reduce obsolescence and maintain satisfactory inventory levels -Facilitated product flow and communication across three internal channels-Participated in monthly inventory -Participated in implementation of WMS system in spring/summer 2022-Ordered consumable shipping supplies on a weekly basis, accounting for seasonal variation-Built gift boxes and shipper units -Introduced hard shelf life guidelines for product used in gift boxes -Leading voice in changing gift box sticker design to reduce waste-Trained new employees-Restocked, transfered, and organized product-Received small parcels and POs as needed-Certified to use a standup forklift and electric pallet jack-Some GP and Salespad experience

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  Theo Chocolate

  • Seattle, Washington, United States

  • Seasonal Fulfillment Assistant

    • Oct 2020 - Jan 2021
    • Seattle, Washington, United States

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  Lionbridge

  • Bellevue, WA

  • Transcriber - Artificial Intelligence (US English)

    • Oct 2019 - Mar 2020
    • Bellevue, WA

    -US English transcriber for artificial intelligence project -Averaged 450-600 transcriptions per day-Provided quality assurance by reviewing 10% of teammates' output -Explained and clarified guidelines with teammates as necessary -Raised concerns and questions about project guidelines to Project Coordinator to pass onto offsite Project Manager -Trained new hires via shadowing-Maintained confidentiality and worked in a secure environment

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  Office of Student Rights & Responsbilities - The George Washington University

  • Washington D.C. Metro Area

  • Student Office Assistant

    • Mar 2015 - May 2018
    • Washington D.C. Metro Area

    -File maintenance -Processed GWPD reports and prepared relevant student files -Managed office's file digitization iniative in spring 2018; wrote SOPs to train other student employees in preparation for my graduation and departure-Other office-specific functions -Prepared communications with both internal and external departments -Assisted with running student background reports -Processed fines-Customer service -Staffed office phone line and front desk; assisted, answered questions for, or appropriately redirected students, parents, and external parties -Managed calendar and set up appointments for office staff -Maintained confidentiality while working with sensitive student data

• 

  Medgar Evers Pool

  • Seattle, Washington

  • Lifeguard

    • Jun 2011 - Mar 2018
    • Seattle, Washington

    -Red Cross-certified in lifeguarding, first aid adminstration, and CPR/AED-Lifeguarded primarily at Medgar Evers Pool, and frequently subbed at Rainier Beach Pool -Enforced and explained safety regulations while maintaining a professional and friendly, yet firm, demeanor-Taught swim levels to all ages and abilities levels -Student ages ranged from toddler to adult; most classes were children in preschool or elementary school-Led and designed water aerobics workouts -Taught three different types of classes: shallow water, deep water, and shallow water senior