Experience

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  Aspire Software

  • Senior Software Developer

    • Jun 2023 - Present

    - Designing and developing robust APIs- Ensuring API functionality and performance- Creating comprehensive unit tests for code reliability- Writing clear code and a thorough documentation for APIs- Actively participating in pull requests and code reviews- Managing deployment of software versions- Utilizing Lens for Docker and Kubernetes management, ensuring smooth deployment, and version updates- Investigating and resolving issues- Keeping up-to-date with industry trends, new technologies, and best practices

• 

  Société Générale de Banque au Liban SAL

  • Beirut, Lebanon

  • Developer analyst

    • Jun 2015 - Jun 2023
    • Beirut, Lebanon

    - Writing MVC application using N-Tier architecture- Full-stack developer (front- and back-end systems)- Performing tasks connected with data analytics, testing, and system architecture.- Creating databases and stored procedures for functionality- Meeting both technical and consumer needs- Designing and developing APIs- Troubleshooting system errors- Providing technical support

• 

  Omega Software

  • Jdaide, Mount Lebanon, Lebanon

  • Software Tester and Technical Support

    • Feb 2015 - May 2015
    • Jdaide, Mount Lebanon, Lebanon

    - Answering inbound calls in a timely and friendly manner- Evaluating problems and complaints of the callers and providing proper solutions to them- Responding to the needs of customers and providing help- Routing calls to other team members whenever needed - Identifying any issues with omega software that customers might be struggling with- Completing call logs and reports - Managing and updating customer databases - Following-up on customer calls - Boosting customer loyalty by offering a proper experience over the phone- Reviewing software requirements and preparing test scenarios- Executing tests on software usability- Analyzing test results on database impacts, errors or bugs, and usability- Preparing reports on all aspects related to the software testing carried out and reporting to the design team

• 

  Institut Artistique Antonine

  • Dekwaneh, Lebanon

  • Administrative Assistant and Social Media Marketing

    • Sep 2011 - Jan 2014
    • Dekwaneh, Lebanon

    - Managing budgets, policies and events- Ensuring meetings are effectively organised and minuted- Maintaining effective records and administration- Keeping up-to-date contact details (i.e. names, addresses and telephone numbers) for members of the organisation- Keeping a record of the organisation's activities- Keeping a diary of future activities- Responding to all committee correspondence- Filing all my manager correspondence received and copies of replies sent- Keeping a record of any of the organisation's publications (e.g. leaflets or newsletters)- Preparing a report of the organisation's activities for the year, for the Annual General Meeting - Registering users from different ages and courses - Receiving the monthly fees required for each student- Buying the materials- Designing flyers- Advertising and marketing to increase students’ number- Speaking publicly at interviews, TV show and presentations

• 

  SADER Legal (since 1863)

  • Dekwaneh, Lebanon

  • Book Designer

    • Nov 2008 - Sep 2011
    • Dekwaneh, Lebanon

    - Typing Arabic, English and French- Designing books- Transferring data from paper formats into digital files- Taking notes at meetings with managers and others to create detailed texts- Editing completed work for grammar, spelling and punctuation- Gathering and organizing typing material- Maintaining physical and digital filing systems- Scanning files to convert it into a word file using the OCR method- Keeping information confidential

• 

  GMS

  • Hazmieh

  • Sales

    • Jan 2007 - Oct 2008
    • Hazmieh

    - Listening to what customers want and helping them find the perfect product for their needs- Constantly building product knowledge and delivering this knowledge in engaging ways- Answering any questions potential customers might have about a product or service- Engaging in meaningful interactions and building good relationships with customers- Distributing samples and providing feedback for improvement to the management team- Following up with customers and providing guidance on product selection- Meeting daily targets and submitting sales reports- Recording transactions and stock levels- Generating reports that outline customers’ interest levels, questions asked, number of products/samples/literature sold and/or distributed at various events - Introducing new items to the target market- Selling different products (food, beverages, beauty products, etc.) to the concerned category