Bio
Credentials
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Organizational Change Management
ProsciMar, 2016- May, 2026 -
Certified Change Management Facilitator and Trainer
Textron -
Certified Scrum Master
Scrum Alliance -
Certified Six Sigma Black Belt
Textron -
Project Management Professional (PMP)
Project Management Institute
Experience
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Wexford
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Baltimore, MD
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Principal
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Mar 2023 - Present
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Baltimore, MD
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Hartman Executive Advisors
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Baltimore, MD
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Sr. IT Advisor
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Jan 2019 - Aug 2022
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Baltimore, MD
Trusted technology and business advisor to small and mid-sized firms across the mid-Atlantic, specializing in business process optimization, PMO leadership and Agile development. Built Program Management Offices (PMOs) from the ground-up and established governance framework, standards, tools, an...
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United States
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Financial Services
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700 & Above Employee
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Vice President, Program Manager
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Feb 2017 - Jan 2018
Executed strategic programs across the enterprise. Led and coached teams of project management professionals to deliver on expected business outcomes.Led multi-year program aimed at revamping the PMO to deepen partnerships with the business, accelerate benefits realization and incorporate greater agility into standards, tools, and training.Led program to deploy Lean Management culture and methodology across the firm’s three largest business units. 371 managers trained, coached, and mentored in year 1. Lean practices such as daily stand-ups, kaizen, visual management boards, and gemba walks rolled out across the 2,000 person organization. Robust change management strategy implemented to sustain and support.
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AVP - Senior Enablement Manager, Agile Practice
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Feb 2016 - Feb 2017
Led the curriculum development, training, coaching and development programs for the firm’s Agile software development teams. Created and managed standards and tools to be used by Agile coaches, developers, business partners and the community of practice. Developed and managed firm-wide communications across multiple channels.
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Assistant Vice President, Senior Solutions Consultant
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Sep 2013 - Feb 2017
Founding member of the firm’s Lean Six Sigma internal consulting practice. Led end-to-end design/redesign of Enterprise-wide process. Facilitated cross-functional improvements utilizing both project-based and Kaizen methodologies. Developed and executed effective change management strategy. Managed a team of practitioners running continuous improvement efforts. Mentored and coached colleagues on the use of Lean, DMAIC, and Design for Six Sigma tools and methodology.
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PHH Arval
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Sparks, MD
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Operational Excellence Consultant
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Nov 2011 - Sep 2013
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Sparks, MD
Led process improvement scope within a large cross-functional Agile project to implement Business Process Management (BPM). Conducted up-front analysis to identify strong candidate processes and facilitated Kaizen events to achieve rapid leaning out of candidate processes prior to BPM implement...
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Senior Program Management Specialist
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Jun 2009 - Jan 2012
Led program management of of DoD Engineering contracts between for unmanned air vehicle product. Facilitated proposals, established technical, cost, schedule and scope baseline. Used Earned Value Management guidelines to track baseline vs. actual performance and provide required reporting to clie...
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Six Sigma Black Belt
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Jun 2008 - Jun 2009
Led continuous improvement projects using Lean, DMAIC, and Design for Six Sigma methodologies. Designed the “Leading Indicators Dashboard” for the Aviation Finance Division, which was nominated for an award at Textron’s International Summit of Six Sigma excellence. Facilitated Kaizen events, led...
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United States
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Financial Services
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100 - 200 Employee
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Sales and Business Development Representative
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2007 - 2008
Conducted market research and developed a go-to-market strategy for field audit services. Prospected and qualified potential customers and closed sales. Identified three new markets for our products and developed a client pipeline for each. Presented and negotiated service plans with CFOs, National Credit Managers, and other key decision makers. Managed activity of over 200 accounts in Salesforce.com
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Field Services Representative
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2006 - 2007
Conducted in-depth inventory audits and customer service on behalf of Textron Financial and External Customer floorplan portfolios as part of overall risk management and fraud prevention. Managed audit functions within a territory that spanned all of South Texas, while maintining a 100% on-time completion rate of 125 average inventory audits per month.
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Bi-lingual Customer Service Representative
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2005 - 2006
Delivered customer service in both English and French for the company’s Canadian division. Offered technical and administrative support to North American Field Sales Team.
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Intern
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2003 - 2004
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Education
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2000 - 2005McGill University
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