Bio
Credentials
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PMP® Certification Training Course
Project Management InstituteJul, 2021- Apr, 2026 -
DECEP en Linea-Plataforma Moodle y BBB
Universidad de Puerto RicoAug, 2020- Apr, 2026 -
E-Learning For Teachers
Anexo Interactive Marketing & LearningJul, 2020- Apr, 2026 -
Google Classroom Certificate
Anexo Interactive Marketing & LearningJul, 2020- Apr, 2026 -
Project Management Professional (PMP)®
Project Management InstituteDec, 2021- Apr, 2026 -
MCP, MCDST,MOS 2013, MOS 2016
Microsoft Certifications
Experience
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The New York Foundling
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Puerto Rico
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CloudEngineer
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Jun 2003 - Present
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Puerto Rico
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Diagnose, troubleshoot and resolve computer hardware, software or other network and system problems, and replace defective components when necessary. Perform data backups and disaster recovery operations. Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software and all configurations. Configure, monitor and maintain email applications or virus protection software. Implement VPN, remote access to computer outside the Central Office. Train personnel on application, such as Microsoft Office Program, Head Start Family Information System(HSFIS) SHINE, Teaching Strategies Gold Online throughout all computers of the Office and all Regional Areas. Certifiedd on the implementation of National Reporting System, HSFIS Central Database Program and other Outcome Programs. Provide status report of all the computers and upgrades as required. Organize, plan an prioritize work developing specific goals and plans in accordance to established plan and obtain relevant information from all sources.
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Professor
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Jun 1998 - Present
Teach Students on all Microsoft Applications (Windows 7, Microsoft Office Applications, Office 2013, 2016 and Office 365.
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IT Training and System Manager
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Aug 1998 - Jul 2003
Implement Technology strategy/infrastructure on Head Start Agency in Puerto Rico and Virgin Islands. Create Technology Plan for the agency coalition. Create and implement strategic Plan and Budget for maintenance, support, upgrade, and replacement of hardware, software and staff skills. Policy for operating and office productivity software’s applications. Policy for disaster recovery. Policy for e-mail use. Policy for personal use of computers. Steps for data loss due to disaster or system failures. Standardize all software in each agency. Implement, HSFIS, COR, CCPORT, Outcomes, in many of the agencies in Region IIb. Troubleshooting in computer equipment, backup cycle, installing programs in the computers, verifying if equipment is working properly. Assist all personnel in reference to all the computers programs in the office.
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HIDTA
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Miami/Puerto Rico
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Trainer and Development Manager
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Apr 1996 - Jul 1999
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Miami/Puerto Rico
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Education
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1986 - 1988New York University, Stern School of Business
Master's degree Business Education, Business/Office Automation/Technology/Data Entry -
1980 - 1984University of Puerto Rico-Bayamon
Bachelor's degree, Bussiness Administration -
1967 - 1980Colegio Nstra. Señora del Pilar
High School Diplomas
Suggested Services
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References
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