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Credentials

  • PMP® Certification Training Course
    Project Management Institute
    Jul, 2021
    - Apr, 2026
  • DECEP en Linea-Plataforma Moodle y BBB
    Universidad de Puerto Rico
    Aug, 2020
    - Apr, 2026
  • E-Learning For Teachers
    Anexo Interactive Marketing & Learning
    Jul, 2020
    - Apr, 2026
  • Google Classroom Certificate
    Anexo Interactive Marketing & Learning
    Jul, 2020
    - Apr, 2026
  • Project Management Professional (PMP)®
    Project Management Institute
    Dec, 2021
    - Apr, 2026
  • MCP, MCDST,MOS 2013, MOS 2016
    Microsoft Certifications

Experience

    • CloudEngineer
      • Jun 2003 - Present
      • Puerto Rico

      Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Diagnose, troubleshoot and resolve computer hardware, software or other network and system problems, and replace defective components when necessary. Perform data backups and disaster recovery operations. Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software and all configurations. Configure, monitor and maintain email applications or virus protection software. Implement VPN, remote access to computer outside the Central Office. Train personnel on application, such as Microsoft Office Program, Head Start Family Information System(HSFIS) SHINE, Teaching Strategies Gold Online throughout all computers of the Office and all Regional Areas. Certifiedd on the implementation of National Reporting System, HSFIS Central Database Program and other Outcome Programs. Provide status report of all the computers and upgrades as required. Organize, plan an prioritize work developing specific goals and plans in accordance to established plan and obtain relevant information from all sources.

    • Professor
      • Jun 1998 - Present

      Teach Students on all Microsoft Applications (Windows 7, Microsoft Office Applications, Office 2013, 2016 and Office 365.

    • IT Training and System Manager
      • Aug 1998 - Jul 2003

      Implement Technology strategy/infrastructure on Head Start Agency in Puerto Rico and Virgin Islands. Create Technology Plan for the agency coalition. Create and implement strategic Plan and Budget for maintenance, support, upgrade, and replacement of hardware, software and staff skills. Policy for operating and office productivity software’s applications. Policy for disaster recovery. Policy for e-mail use. Policy for personal use of computers. Steps for data loss due to disaster or system failures. Standardize all software in each agency. Implement, HSFIS, COR, CCPORT, Outcomes, in many of the agencies in Region IIb. Troubleshooting in computer equipment, backup cycle, installing programs in the computers, verifying if equipment is working properly. Assist all personnel in reference to all the computers programs in the office.

  • HIDTA
    • Miami/Puerto Rico
    • Trainer and Development Manager
      • Apr 1996 - Jul 1999
      • Miami/Puerto Rico

Education

  • 1986 - 1988
    New York University, Stern School of Business
    Master's degree Business Education, Business/Office Automation/Technology/Data Entry
  • 1980 - 1984
    University of Puerto Rico-Bayamon
    Bachelor's degree, Bussiness Administration
  • 1967 - 1980
    Colegio Nstra. Señora del Pilar
    High School Diplomas

Suggested Services

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Industry Focus. “Individual and Family Services”

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