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Marianne Mclaughlin is a seasoned office manager with 7+ years of experience in administration, office management, and customer service. She has a strong background in organization, time management, and data management, with expertise in MS Office Suite and strategic planning. Marianne has worked as an office manager for W.C. Hall Associates and BEUMER Group, providing administrative support, coordinating logistics, and managing customer relationships.

Experience

  • W.C. Hall Associates
    • Corona del Mar, California, United States
    • Senior Office Manager
      • Dec 2016 - Present
      • Corona del Mar, California, United States

      Office Manager and Assistant to the CEO-Personal assistant to the CEO/president of the company. Plan all travel, flights, hotel accommodations, meetings, and rental cars. Schedule appointments and meetings, Create sales documents and PowerPoint presentations for the CEO to take to customer meetings. Manage retail item set up and manage purchase orders from the day of initiation through delivery.Track purchase orders for customers and coordinate logistics. Maintain customer and vendor relationships through emails and customer service. Manage calendaring system and Microsoft Teams meetings. Create Excel files to track and coordinate vendor items and customers’ orders. Oversee the daily functionality of the workplace.Organize record-keeping systems through excel and filing systems. Manage monthly projects for the vendor and customers as well as daily vendor and customer relationship management.Manage a large amount of Data for the CEO, answer phone calls, respond to emails, and provide general administrative support. Supervise the work of the office, administrative, and customer service to ensure adherence to quality standards, deadlines, and proper procedures. Manage calendaring system and Microsoft Teams meetings. Create Excel files to track and coordinate vendor items and customers’ orders. Oversee the daily functionality of the workplace. Organize record-keeping systems through excel and filing system. Plan travel, and manage flights, accommodations, meetings, and rental cars. Communicate with customers employees and answer questions and disseminate information. Office Management, Process Improvement, MS Office Suite, Strategic Planning, Record Management, Strong Work Ethic, Customer Service, Time Management , Database Management, Scheduling, Problem Solving, Communication Skills, Organizational skills, Inventory Management, Project Management, Administrative Task, Team Player, Calls management Multi-tasking, Policy development, Positive attitude.

  • BEUMER Group
    • John Wayne Airport
    • Office Manager
      • Jul 2014 - Dec 2016
      • John Wayne Airport

      Office ManagerBEUMER Glidepath – Santa Ana , CA07/2014 to Present BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletizing, packaging, sortation and distribution technology Responsible for managing and maintaining office efficiencies for the Airport Technologies Project Office at John Wayne Airport, I provided administrative support to three Business Area Directors. Coordinated the details of logistics for all back-office operations, Plannedand organized company meetings & events. Interfaced directly with the client on all matters concerning program objectives, service offerings and product delivery schedule.Managed customer expectations. Conducted orientation tours of JWA airport facilities for new-hires. vendors and visitors. Conducted work-site demos for project stakeholders. Collected and compiled customer feedback into reports for Management evaluation. Created on-demand materials: Department Flyers & Brochures / Signage for events / Work-flow Illustrations / Report layouts / Staffing plans / Contract agreements / RFB submittals / Expense reports / Travel itineraries / Various QC checklists / Admin forms / Slide-decks etc.SkillsMicrosoft Excel/Word/Outlook andPowerPoint/NitroPro9Strong interpersonal communications &phone etiquetteUse computers for various applications, such as database management and word processing.Managed and created Training Schedules Administration and ManagementMaintain scheduling and event calendars Prepare and review operational reports and schedules to ensure accuracy and efficiencySet up and manage paper and electronic filing systems, recording information, updating paperwork and maintaining documents, such as correspondence, orother material.

Education

  • 1987 - 1991
    UC Irvine
    Bachelor’s Degree, Social Ecology

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Industry Focus. “Management Consulting”

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