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Mariana Ramos, Ctc

Specialist Marketing Engagement at Internova Travel Group
Intro Book
Mariana Ramos, a seasoned marketing professional with 2 years of experience in Specialist Marketing Engagement, holds a CtC degree in Business Administration and Management, and is proficient in English, Spanish, and Portuguese.
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Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Portuguese Elementary proficiency
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Mariana Ramos, Ctc A seasoned marketing professional with a strong background in customer engagement and business administration, Mariana Ramos has established herself as a trusted expert in the industry. With native fluency in English, Spanish, and elementary proficiency in Portuguese, she effectively communicates with diverse audiences. Her experience spans over two decades, with notable positions at Internova Travel Group, Securitas Uruguay, and Sabre Holdings, where she has demonstrated exceptional skills in marketing engagement, team management, and process optimization. Mariana holds a Bachelor's degree in Business Administration and Management from the Travel Institute and a Certificate in Travel and Tourism (Ctc) from the same institution.

Experience

  • Internova Travel Group
    • Uruguay
    • Specialist Marketing Engagement
      • Mar 2022 - Present
      • Uruguay

  • Securitas Uruguay
    • Gestion humana
      • Aug 2020 - Mar 2022

  • Sabre holdings
    • Montevideo, Montevideo, Uruguay
    • Online Customer Support Analyst
      • Aug 2005 - Jun 2020
      • Montevideo, Montevideo, Uruguay

      Since early 2006 did add new tasks and responsibilities to my call taker role such as other administratives task, monitoring, etc becoming right hand person of my supervisor and even acting as on duty while his absence.PMT of new processes at helpdesk usage, such as improvement of used CRM, planning, delivering training and monitoring the team adherence to the new tool and procedure.EMQUEST project in UAE – Dubai, GDS implementation for all Agencies and supporting the local helpdesk team.During my time as API memeber did optimize settings for big online agencies, being recognized both internally and externally. Did develop new attributes for existing shopping engines that placed Sabre in parity with their main competitor Amadeus.

  • Servimedic S.A.
    • Montevideo, Montevideo, Uruguay
    • VP’s Assitant
      • Apr 2004 - Aug 2005
      • Montevideo, Montevideo, Uruguay

      Assistant to General Management at Secretarial level and decision-making validated by the owner of the company. Direct relationship with the Company’s sales force tame and other secretariats of the same.

  • LAZAR
    • Montevideo, Montevideo, Uruguay
    • VP’s Assitant
      • Apr 2002 - Apr 2004
      • Montevideo, Montevideo, Uruguay

      General Manager secretarial duties performed. Eventual support provided to other areas..

  • Montevido Refrescos - COCA COLA Uruguay
    • Montevideo - Uruguay
    • Human Resources Assistant
      • Dec 2001 - Feb 2002
      • Montevideo - Uruguay

      HR short term contract.

  • Banco Santander
    • Montevideo - Uruguay
    • Internship Program
      • Oct 2001 - Jan 2002
      • Montevideo - Uruguay

      Cuenta Total Estudio Internship

  • Laboratorio Urufarma
    • Montevideo - Uruguay
    • Secretary
      • Aug 1997 - Oct 2001
      • Montevideo - Uruguay

      Assistant, free sample handling, State sales.Did become part of Urufarma after an initial recruiting program where I was not selected and called by the Marketing team to join their force couple of months later. Initially I as part of a pool of secretaries and then transition to the oncology line and focused on attending the free sample channel and State Sales preparation.

  • Azaleia Uruguay
    • Montevideo, Uruguay
    • Secretaria Gerente General
      • Mar 1996 - Jan 1997
      • Montevideo, Uruguay

      Desempeñe tareas secretariales para Ex Diplomático Uruguayo encargado de compra de materias primas para Azaleia Brasil, ubicado en Uruguay.

  • Jardin de Infantes Pinocho
    • Montevdeo - Uruguay
    • Kindergarten Teacher´s Assistan
      • Mar 1987 - Dec 1992
      • Montevdeo - Uruguay

      Administrative tasks, support in child activities as well.Being this my first work experience on a family business become the foundation of my future work experience and professional live, becoming a multitasking person, great time management and interpersonal skills.

Education

  • Colegio Y liceo San Pablo
    Bachelor's degree, C
  • Travel Institute
    CtC, Business Administration and Management, General
  • Universidad ORT
    Marketing Analyst, Marketing
  • instituto crandon
    Bilingual Secretariat , Commercial English
  • the travel Institute
    Ctc, management y manejo de personal

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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