Experience

• 

  Holly Hall Retirement Community

  • Medical Records Coordinator

    • Jun 2017 - Present

• 

  ROSENBERG HEALTH & REHABILITATION CTR

  • United States
  • Hospitals and Health Care
  • 1 - 100 Employee

  • Health Information Manager

    • Apr 2021 - Sep 2023

  • Health Information Manager

    • Apr 2021 - Sep 2023

    ▪ Medical Records➢ Chart audit, ensuring electronic charts in compliance with required documentation; including assessments, progress notes and care plans➢ Process compiling records and filing – including auditing for physician signatures, progress notes and labs➢ Adhere to HIPAA privacy rules and company policies, procedures and practices➢ Update physician credentials in Point Click Care, while maintaining documentation➢ Update patient demographics/emergency contacts in data base➢ Maintain E-file clinical reports➢ Scan/upload all patient clinical reports; uploading into Point Click Care (electronic medical record)➢ Assist nursing with any requests; assist with patient room rounds and dining room meal assistance➢ Assist with activities department daily activity projects➢ Assist with medical records request within regulatory guidelines➢ Discharge physician orders upon patient discharge, and prepare discharge summary for physician to complete➢ Notify appropriate departments of updates or pending documentation➢ Report deaths of patient/resident to Texas Department of Disability and Aging Services➢ Print monthly reports for nursing to verify e-mars/e-tars and physician orders➢ Clinical reports/orders drop off at physician offices for pending signatures to ensure completed in timely manner

• 

  Valle Verde Retirement Center

  • United States

  • Medical Records Coordinator

    • Nov 2006 - Sep 2015
    • United States

    ▪ Medical Records Coordinator➢ Perform Chart audits and updates including physician visits, care plans, physician orders, nursing summaries and reports➢ Follow-up with accordance of licensing and regulatory requirements of documented record➢ Maintain physician visits progress notes, labs, certification and recertification for Medicare billing➢ Coordinate protocol while in communication with Director of Nursing➢ Coordinate admission processing preparing medical records for new admissions, initiating admission agreement packets for patient consents➢ Update patient demographics in data base➢ Process discharges compiling records and filing➢ Notify appropriate departments of discharges➢ Adhere to HIPAA privacy rules and company policies, procedures and practices➢ Serve as a member ➢ Assist with clinical staff instruction➢ Correspond with physician/billing requests➢ Assist with medical record release requests within regulatory guidelines▪ Receptionist Supervisor➢ Supervise and assist Health Center receptionists ensuring daily office tasks completed, while scheduling work schedule for receptionist staff➢ Assist as back up receptionist at front desk➢ Organize and participate in developmental programs

• 

  Cottage Health

  • United States

  • Patient Service Representative

    • Sep 2000 - Apr 2004
    • United States

    ▪ Patient Financial Counselor➢ Verify/update patient demographics while preparing records for admissions➢ Verify insurance coverage and financial information➢ Obtain co-pay and deductibles while explain to patient self-pay/co-pay/deductibles on account➢ Maintain received invoices/deposits log➢ Obtain authorizations and ICD codes➢ Review billing edits➢ Assist with incoming calls regarding patient billing accounts➢ Assist patients with CHS community service program when appropriate and ensure applications are completed and determined in a timely manner (for patients with no insurance coverage)➢ Assist with clinical requests➢ Attend and participate in developmental programs for hospital compliance and self-career advancement▪ Pre-admissions➢ Assist with receiving incoming calls from patients regarding future admission➢ Obtain and update demographics and insurance/billing information