Experience

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  National Equestrian

  • Kuwait

  • Logistics Officer

    • Aug 2021 - Present
    • Kuwait

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  H&M

  • Kuwait

  • Department Manager

    • Mar 2020 - Jun 2020
    • Kuwait

     Use sales information to make commercial decisions that will maximize sales and promote outstanding customer service  Ensure all deliveries are correctly received and displayed immediately. Ensure that department is Audit compliant and stock loss is kept to a minimum. Set clear goals for associates and follow up on them Coach, develop and mentor the store team. Ensure highest possible standards of customer service are offered on a daily basis.

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  Al-Futtaim Retail

  • Kuwait

  • Retail Store Manager

    • Dec 2015 - Jun 2019
    • Kuwait

    BCBG Maxazria Duties and Responsibilities: Driving and maximizing the sales and profitability of the store to achieve growth. Monitoring and review staff performance every month to know the progress and difficulties and given developmental feedback. Continuously seeking new ways in increasing customer loyalty, retention. Implementing and monitoring controls to ensure effective cost management of the store. Ensuring that company code of conduct and SOP is adhered. Ensuring Visual Merchandising standard set by the brand are implement. Delegating tasks effectively and appropriately to create self- management team. Generating reports using SAP application.

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  Azadea Group

  • Kuwait

  • Retail Shop Manager

    • Mar 2015 - Nov 2015
    • Kuwait

    CalzedoniaDuties and Responsibilities Ensuring that previous collections are review before setting orders in the system to be able maximize the sales. Generating and controlling store financial budgets. Making sure that 100% customer service was implement at all time. Maximizing sell through by effective merchandising. Weekly training and continuous coaching an efficient and resourceful team member.

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  Remza Investment Co. W.L.L

  • Bahrain
  • Investment Management
  • 1 - 100 Employee

  • Retail Shop Manager

    • Mar 2012 - Feb 2014

    BCBGMaxazria – AvenuesDuties and Responsibilities: Given the responsibility to order collections within the allotted budget of the company. Making sure that all strategical method is use to support our sales growth. Implement new Inventory system to be able to track daily sales through and prevent losses by daily monitoring stocks movement. Monthly staff review to be able to track their developmental skills.

  • Shop Manager

    • Dec 2007 - Feb 2012

    Duties and Responsibilities:BCBGeneration / Karen Millen LondonWork as Opening Manager for Versace Collection and Class Cavalli in Bahrain Day to day management of operations. Sales, Customer service, bill collection and all activities of the store. Provides leadership support to frontline employees engaged in selling, reconciling cash receipts and performing their duties associated with the operation. Assist in the operation and development of the business that supports the needs of the organization. Provides focused approach to customer service, marketing and inventory, which includes supply/demand side of the operation. Ensures the organizational process flow within the business works to facilitate activity. Maintains company’s visual merchandising that will promote strong brand image.