Experience

• 

  University of Maryland, Baltimore (UMB)

  • Clinical Research Manager

    • Dec 2016 - Present

• 

  University of Maryland School of Medicine

  • Research Project Coordinator

    • Dec 2009 - Present

• 

  University of Maryland

  • Research Project Coordinator

    • Dec 2009 - Present

    Recruits and screens participants through clinics and other sources; advises participants of risks and benefits and obtains consent. Leads the collection and management of study data; establishes and maintain database files by entering, organizing and verifying clinical relevance of collected data.As appropriate, files forms and reports for IRB, the Office of Research and Development, or other campus entities. Performs or schedules interviews with patients, specimen collections, including blood draws, sputum collection, and obtaining bronchial wash fluidsAssists in developing reports of study data to prepare manuscripts for publication and/or grant applications.Works daily in programs such as CICERO, Power Chart, CPRS, Excel, Word

• 

  Clear Connection, Inc

  • Project Manager

    • Oct 2007 - Dec 2009

• 

  Clear Connection Inc

  • Project Manager

    • Oct 2007 - Dec 2009

    Independently manage and coordinate communication technologies; help clients identify and capitalize business and technology communication installations.Troubleshoot networking problems with clients; schedule interviews, project installationsIndependent training of clients and staff on effective operations of communication systems; design and develop training aids to include handouts, workbooks, overheads, and slides.Organizes out of state sub-contractors and coordinates activities based on client needs.Recruit and screen for new hires, new systems and new clients; implement and proceed as necessary; provides staff supervision, hiring activities, and performance evaluations.Extensive data entry to provide monthly outlooks for finances and projects; analyze individual project status to effectively manage program activities within budget projections.Effectively manage client needs; communicate efficiently and effectively via written and oral communications to clients, vendors, subcontractors to ensure project goals are being met. Supervise technicians' activity, schedule effective daily routes and workload.Implement and maintain monthly and annual finance reports, operational controls and procedures to include receipt of funds, review of contract status, contract extensions, daily billing totals.Research individual client accounts to ensure appropriate action was taken, such as credit holds or refunds; maintain electronic and paper files for easy recall.Analyze and assemble installation networking data upon completion to ensure project goals and client expectations were met; continuously seeking to improve quality of services and processes.Customer Service Supervisor duties (see below, assist as needed

• 

  University of Maryland Medical Center

  • Patient Care Technician

    • Aug 2001 - Jan 2008

• 

  University of Maryland Medical System

  • Patient Care Technician

    • Aug 2001 - Jan 2008

    Provide direct and indirect patient care duties under the guidance and direction of the registered nurse.Elicit complete medical and medication/drug history, observe physical and emotional status and assist in physical assessment.Measure vital signs to include blood pressure, temperature, respiration, and pulse on a monitored basis. Records patient medical data and findings.Observes physical and emotional reactions to medications and/or treatments. Report irregularities and adverse effects to the appropriate medical personnel.Establish and maintain courteous and effective relationships with patients, visitors, co-workers, and members of the health care team. Demonstrates sensitivity and awareness of needs of patients, visitors and co-workers.Awareness, maintenance and compliance with HIPPA guidelines and JHACO regulations (patient confidentiality, medical chart review).Prepare for and participate in supervisory and consultation meetings providing updates and recommendations on patient basis.Communicate and relate with special populations and diverse cultural and socio-economic backgrounds; explain medical objectives and benefits to patients to assist them in accepting and maintaining recommended treatment.Research and prepare case notes and medical documentation; review medical records and extracts; enter and update information into an automated data file or system; maintain electronic and paper files.Facilitate emergency room process by overseeing patient flow, preparing patients for procedures, preparing examination and treatment rooms, and maintaining medical supplies.

• 

  Clear Connection Inc

  • Customer Service Supervisor

    • Jun 2001 - Jan 2004

    Receive personnel contracts from sales department, coordinate installations and design of project from start to finish.Work with internal and external parties to organize the various components needed to initiate, run, and conclude major projects.Maintain solid relationships by managing questions and concerns with speed and professionalism; proactive communication with customers and clients via oral and written communication.Oversee service and installation staff scheduling; managed technicians' schedules on a daily basis.Screen potential candidates and act as point of contact throughout the hiring process.