Bio
Experience
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Gabon
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Business Consulting and Services
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1 - 100 Employee
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Chief Revenue Officer
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Jun 2017 - Present
As the Chief Revenue Officer, I am responsible for defining and maintaining the revenue strategy, architecting and integrating the revenue system, and designing and launching revenue programs for Pivot Global Partners.Pivot Global Partners is a global professional services firm that guides organizational "pivots," moving ideas into implementation and focusing on culture, customer experience and operations of mid size and larger organizations. Pivot Global offers the core services critical to improved ROI: strategy build or refresh; assessment of capabilities and gaps; immersive sessions to build management skills or solve actual challenges; and operational engagements where client "pivot" to improved, sustained performance.With over 600+ years of proven experience and skill depth, Pivot Global's team of professionals has successfully tackled most of the challenges its clients face. Using its proprietary Design Agility method, Pivot Global delivers solutions grounded in innovation and management agility. It also uniquely focuses on equipping clients to sustain improvement.
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COO
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Sep 2015 - Jun 2017
Maria is Head of Client Services and Marketing for Pivot Global Partners, a management consulting firm with global reach, specializing in operational improvement and innovation. Pivot Global Partners is a global professional services firm that guides organizational "pivots," moving ideas into implementation and focusing on culture, customer experience and operations of mid size and larger organizations. Pivot Global offers the core services critical to improved ROI: strategy build or refresh; assessment of capabilities and gaps; immersive sessions to build management skills or solve actual challenges; and operational engagements where client "pivot" to improved, sustained performance.With over 600+ years of proven experience and skill depth, Pivot Global's team of professionals has successfully tackled most of the challenges its clients face. Using its proprietary Design Agility method, Pivot Global delivers solutions grounded in innovation and management agility. It also uniquely focuses on equipping clients to sustain improvement. The expertise I bring to PIVOT GLOBAL is in the following areas: P&L, Turnaround and Managment.Contact me at [email protected] to discuss how PIVOT GLOBAL can help you.
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NRM North America, LLC
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Greater Philadelphia Area
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Managing Principal
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Mar 2010 - Jan 2016
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Greater Philadelphia Area
NRM North America, LLC is a certified minority owned brokerage agency providing risk management consulting services to organizations, families, and individuals. Through a global network of partnerships in the United States, Africa, South America and the Caribbean we provide an unmatched commitment and responsiveness to everyone we serve. NRM's success lies in its guiding principles of service and integrity.Licensed Life, Health and Property/Casualty consultant with more than 20 years of experience in management, sales, marketing, training, and customer service.Specialties: Employee Benefit Programs:* Group medical, dental, vision, life, disability, and voluntary benefit plans;Wellness Programs: * Consulting and Design* Health Fairs* Health Risk Assessments* Disease Management * Lifestyle Management* Wellness/Wellbeing* Value Based Healthcare* ROI;Qualified Reimbursement Accounts and Cafeteria Plans:* Flexible Spending Accounts * Health Reimbursement Arrangements * Health Savings Accounts* Parking & Transportation Reimbursement Accounts
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All Care Family Services
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Richmond, Virginia Area
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Consulting - COO/CFO
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Sep 2013 - Aug 2015
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Richmond, Virginia Area
All Care Family Services is a Community Behavioral Health provider committed to providing comprehensive mental health, and supportive case management services to individuals and families. Reporting to the CEO & President and serving as an integral member of the senior management team responsible for the development of operational and financial management strategy and contributed to the development of the organization’s strategic goals.Served as the management liaison to the board and audit committee; effectively communicated and present critical financial matters at select board of directors and committee meetings. Represented the organization externally, as necessary, particularly in banking and lease negotiations. I was charged with developing and implementing more sophisticated policies and procedures for finance and general operational realms. Oversaw, directed, and organized the work of the finance and operations teams. Promoted a culture of high performance and continuous improvement that valued learning and a commitment to quality. Ensured staff members receive timely and appropriate training and development. Also established and monitored staff performance and developed goals, assigned accountabilities, set objectives, established priorities, conducted annual performance appraisals, and administered salary adjustments. Responsible for mentoring and developing staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results. Tasked with upgrading and implementing an appropriate system of policies, internal controls, accounting standards, and procedures. Planned, coordinated, and executed the annual budget process. Ensured that management team adhered to the strategic plan, delivering status reports to the board. Improved administrative and operational accounting services such as treasury management, grants payment processing, payroll, accounts payable, and purchasing.
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DBE Consulting, LLC
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Greater Atlanta Area
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Consultant
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Jun 2011 - Aug 2012
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Greater Atlanta Area
DBE Consulting is a full service ACDBE, DBE, WOBE, LSBE, MBE and MSDC certification service, providing consultation and document preparation for small and middle market companies. If you are looking to be ACDBE, DBE, LSBE, MBE, WOBE or MSDC certified let DBE Consulting, LLC assist. Our team of experts intimately understands the certification requirements, process and procedures to obtaining your certification. We will utilize our knowledge of the system, our partnerships and various contacts to make sure that your process is uncomplicated and expedient. In addition to certification preparation DBE Consulting also provides the following services:• Airport Concession Consulting• Marketing and Request for Proposal Preparation• Strategic Business Planning and Development• Risk Management Consulting
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Wells Fargo Health Benefit Services
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East Coast Region
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Vice President
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Jun 2007 - Feb 2010
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East Coast Region
Responsible for growing revenues in the East Region Sales Territory (Maine- Florida) by developing new channel partner relationships and demonstrating competitively priced, quality products and service.Responsible for sourcing new business through multiple sale channel partners inclusive of insurance carriers, brokers/consultants, bankers, and other internal/external product partners. Provided overall sales and support of tax advantage account products including contract negotiation, implementation and customer education.Worked directly with customers, relationship managers and management team to satisfy non-standard request i.e. special reporting, billing consolidation and systems and product customization.
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WellCorp
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United States
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VP Client Services
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2005 - 2006
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United States
Managed expenses with the planning, developing and participating in the formulation and implementation of a Lifestyle Management program to assist our clients with managing health cost through effective behavior change. Headed Client Services Team of five managers and 25 team members with an annual budget of $10 million.Increased on-site health screenings and events efficiency by 30% through negotiating preferred vendor contract with national medical staffing company.Developed and implemented performance review and performance improvement process to enhance team member development.
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Marsh
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Cleveland/Akron, Ohio Area
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Senior Vice President
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1999 - 2005
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Cleveland/Akron, Ohio Area
Headed regional risk management practice of thirteen sales and client executives with annual budget accountability of $2.5 million.Increased sales by 20% and maintained 97% rate retention year after year.Recruited and trained ten sales and service personnel who contributed to the overall growth of the team.Developed and implemented local and regional marketing campaigns that increase sales by 10%.Conducted feasibility research and established four new sales offices. Each operated at 15% above sales quotas in the first year of operation.Developed and conducted leadership training for new sales office managers.Coordinated the development, preparation and negotiation of all vendor and client contracts.
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Sales Manager
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1997 - 1999
Actively managed eight sales professionals to consistently meet team goals of $150,000 per month, through execution of the new business development strategies.Recruited and trained sales and administrative staff for regional sales office.Worked closely with local and regional senior management teams to assess new and changing marketing trends to developed sales and marketing strategies achieving lead generation and increased sales.Coordinated and ensured timely implementation of employee benefit plans for middle market and large corporate clients.
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Sales Executive
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1993 - 1997
As a Sales Executive I was accountable for the achievement of short and long-term department/corporate goals, including increasing revenues by initiating, facilitating, and executing sales strategies increasing the penetration of the appropriate products and services to assigned new and existing accounts located within the assigned market. I was also responsible for meeting or exceeding appropriate targets by effectively managing client relationships. Responsible for establishing strategies to expand distribution channels, develop relationships with producers.
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Xerox
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Cleveland, Ohio
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District Trainer
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Oct 1980 - Oct 1990
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Cleveland, Ohio
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Education
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1999 - 2001Case Western Reserve University - Weatherhead School of Management
Executive MBA, Business -
1983 - 1987Notre Dame College
Bachelor of Arts, Business
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