Experience

• 

  Hamilton Hotel Partners

  • London, United Kingdom

  • Senior Associate

    • Jan 2018 - Present
    • London, United Kingdom

    Asset Management

• 

  Hilton

  • Manager, Source Markets

    • Jun 2017 - Dec 2017

    Responsible for delivering marketing and digital activity to drive outbound traffic towards key destinations and markets driven by data and commercial needs. Providing insights on market performance and emerging local trends and demand opportunities.Managing in-language websites, reporting on performance and driving innovation through data-driven tests and pilot initiatives with internal and external partners.

  • E-Commerce Manager

    • Dec 2013 - Jun 2017

    Responsible for the performance of the brand website for a portfolio of multiple UK & Ireland hotels, across mid-scale to luxury brands.Utilising commercial reporting as well as Adobe Analytics in order to improve user experience on site and deliver revenue growth, also optimising performance on Paid Channels including PPC, Metasearch and Dynamic Retargeting.Regularly working on projects with regional stakeholders to deliver efficiencies and representing the function in regional forums.Accomplishments include:Optimisation of booking engine display and implementation of new landing pages for multi-property paid search campaigns, Development of online tool supporting sales organisation, Delivery of cross-functional toolkit and optimised internal processes

  • Cluster Revenue Manager

    • Feb 2011 - Nov 2013

    Responsible for driving the commercial performance (revenue and market share growth) of a portfolio of hotels through strategic pricing, accurate forecasting, channel management & detailed analysis of customer trends. • Hilton Newbury Centre (109 rooms) & Hilton Newbury North (112 rooms) • Hilton Dresden (333 rooms) • Hilton London Green Park (163 rooms) & Hilton London Hyde Park (132 rooms)

  • Revenue Analyst

    • Sep 2009 - Feb 2011

    Reporting and development of tools contributing to the optimisation of revenue management for European hotels.

  • Revenue Trainee - Paris Area

    • Apr 2009 - Sep 2009

    Data consolidation and analysis including competitors’ pricing, special offers impact; report development; e-marketing & distribution management (brand website and third parties, central reservations).

• 

  Alpine Ski World Championships - Val d'Isere 2009

  • Volunteer - Joker

    • Feb 2009 - Feb 2009

    Various missions from logistics, band management, media and press support to spectators services.

• 

  Premium Dining

  • Catering Assistant at the Solstice Café

    • Jun 2008 - Sep 2008

    All duties from food preparation, service, cash handling up to café supervision.

• 

  Abbey Tours

  • Tour Guide

    • May 2008 - Jun 2008

    Responsible for up to 7 days Dublin area and All-Ireland coach tours with up to 45 people.

• 

  Guinness Storehouse

  • Front of House

    • Mar 2008 - May 2008

    Representing the brand to develop customer experience at all stages of the visit: welcome desk, tills, Tasting Lab, teaching the Perfect Pint, Gravity Bar.

• 

  Rugby World Cup - Lyon 2007

  • Volunteer - Spectator Services

    • Sep 2007 - Sep 2007

    Spectator services (informing, orienting, placing and supervising the guests in the stands), accreditation delivery, volunteer animation (organising games and setting up the volunteers’ newspaper).