Experience

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  No-Company

  • Surabaya, East Java, Indonesia

  • Housewife

    • Apr 2017 - Present
    • Surabaya, East Java, Indonesia

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  Vasa Hotel Surabaya

  • Surabaya, East Java, Indonesia

  • Front Desk Agent

    • Feb 2017 - Mar 2017
    • Surabaya, East Java, Indonesia

    as a Front Desk Agent, I handle guest check in and check out. But mostly I act as a Hotel Telephone Operator during my duty here.

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  JW Marriott Surabaya

  • At Your Service Agent

    • Apr 2016 - Jan 2017

    telephone operator, handling complains, guest requests, Room Service order, room reservation, administration

  • Pre Arrival Administrative

    • Jan 2015 - Apr 2016

    welcoming guest before check-in through email, gather guest history & preferences, handling mobile guest check-in, handling check-in and check out

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  Sol Beach House Benoa Bali All Inclusive

  • Bali Province, Indonesia

  • Food & Beverage Sales

    • 2011 - 2014
    • Bali Province, Indonesia

    - Wedding Planner- Wedding Coordinator- Event Planning and Coordinator- Romantic Dinner and other special meal arrangements- Up Selling- Prepared action plan events and other special activities that the guest are requesting and ensure the information being distribute to all other department involved in the preparation- Control All Reservation Before Distribute to the Outlets Concern

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  Alila Villas Uluwatu

  • Uluwatu

  • Room Division Management Trainee

    • Jun 2010 - Dec 2010
    • Uluwatu

    practice as a housekeeping clerk, linen attendant, villa supervisor, public area supervisor, communication host, resort host (receptionist + concierge), villa host (butler) and head host (front office manager)

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  Nikko Bali Resort & Spa

  • Nusa Dua Selatan

  • Front Office Trainee

    • Dec 2008 - Jun 2009
    • Nusa Dua Selatan

    practice as a telephone operator, concierge, receptionist, room reservation, and guest relation officer