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Bio

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Experience

  • No-Company
    • Surabaya, East Java, Indonesia
    • Housewife
      • Apr 2017 - Present
      • Surabaya, East Java, Indonesia

  • Vasa Hotel Surabaya
    • Surabaya, East Java, Indonesia
    • Front Desk Agent
      • Feb 2017 - Mar 2017
      • Surabaya, East Java, Indonesia

      as a Front Desk Agent, I handle guest check in and check out. But mostly I act as a Hotel Telephone Operator during my duty here.

    • At Your Service Agent
      • Apr 2016 - Jan 2017

      telephone operator, handling complains, guest requests, Room Service order, room reservation, administration

    • Pre Arrival Administrative
      • Jan 2015 - Apr 2016

      welcoming guest before check-in through email, gather guest history & preferences, handling mobile guest check-in, handling check-in and check out

    • Food & Beverage Sales
      • 2011 - 2014
      • Bali Province, Indonesia

      - Wedding Planner- Wedding Coordinator- Event Planning and Coordinator- Romantic Dinner and other special meal arrangements- Up Selling- Prepared action plan events and other special activities that the guest are requesting and ensure the information being distribute to all other department involved in the preparation- Control All Reservation Before Distribute to the Outlets Concern

    • Room Division Management Trainee
      • Jun 2010 - Dec 2010
      • Uluwatu

      practice as a housekeeping clerk, linen attendant, villa supervisor, public area supervisor, communication host, resort host (receptionist + concierge), villa host (butler) and head host (front office manager)

  • Nikko Bali Resort & Spa
    • Nusa Dua Selatan
    • Front Office Trainee
      • Dec 2008 - Jun 2009
      • Nusa Dua Selatan

      practice as a telephone operator, concierge, receptionist, room reservation, and guest relation officer

Education

  • 2007 - 2013
    Sekolah Tinggi Pariwisata Nusa Dua - Bali
    Sarjana Teknik Terapan Pariwisata, Hospitality Administration/Management
  • 2004 - 2007
    SMAK Frateran - Surabaya
    Ilmu Pengetahuan Sosial
  • 2001 - 2004
    SMPK Santo Yosef Surabaya

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Capital Markets”

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