Bio
Credentials
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Executive Secretary
PC ProfessorDec, 2012- Jun, 2026
Experience
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Palm Beach County School District
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Palm Beach County
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Substitute Teacher
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Nov 2013 - Present
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Palm Beach County
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Office Depot HQ
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Boca Raton, FL
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Senior Customer Relations Assistant
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Jul 2000 - Nov 2011
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Boca Raton, FL
-Provide customer support within high volume call center-Mediate and remedy escalated issues for consumers via company policy and procedures-Send/Receive Correspondance on behalf of Office Depot-Serve on Chairman Line-Daily utilization of Microsoft Office Suite, Jmillenia, Gmillenia, KRONOS, -Mul...
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AT&T Global Services
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West Palm Beach, Florida Area
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Customer Service Representative
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Sep 1978 - Jul 2000
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West Palm Beach, Florida Area
-Provide answers to customer inquiries via telecommunication -Maintain records of contacts, accounts and orders-Explain products, services and prices-Data Entry
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Education
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2012 - 2012Gold Coast Real Estate School
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1974 - 1976Florida A&M University
Suggested Services
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Industry Focus. “Education Management”
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