Bio
Credentials
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Amazon Software Development 3.0
Correlation OneSep, 2023- Jun, 2026 -
Amazon DA2.0 Honors Top 10% Certificate
Correlation OneAug, 2022- Jun, 2026 -
TESOL Examination, International English Language Testing System
University of CambridgeApr, 2014- Jun, 2026 -
Mechanical Engineering Industrial Maintenance
College of the North Atlantic - QatarJun, 2012- Jun, 2026 -
International As Level General Certificate
University of CambridgeJun, 2008- Jun, 2026
Experience
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United States
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Professional Training and Coaching
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500 - 600 Employee
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Data Analytics Consultant
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Dec 2022 - Present
-Successfully onboard and provide mentorship to over 100 learners from cohorts DA6.0, DA7.0, DA8.0, DA9.0 and DA10. This dedication results in the attainment of job placements, facilitated by personalized coaching and rigorous interview skill development.-Lead the coordination of remote meetings for Data Analytics cohorts consisting of 450 learners, including improving the efficiency significantly and effectiveness of these virtual gatherings. Additionally, I revamped open office hours to ensure students had ample opportunities to seek guidance and support.-Acted as a guiding force, assisting learners in mastering the core principles of Data Analytics and honing their project scoping abilities. This comprehensive mentorship approach led to substantial improvements in their skills and knowledge.-Played a pivotal role in the continual improvement of our courses by providing constructive feedback and insights. Additionally, I collaborated seamlessly with operational personnel to ensure the smooth functioning of classes, thus creating an optimal learning environment.
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Software Developer
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Apr 2023 - Sep 2023
-Engaged in a 21-week Software Development program through a strategic partnership with Amazon Career Choice.-Developed projects in Advanced HTML/CSS, UI/UX Design, and JavaScript Frameworks.Demonstrated mastery in UI/UX design principles, incorporating responsive web design techniques.-Developed advanced CSS concepts, encompassing color theory, typography, and animations.-Cultivated JavaScript, including DOM manipulation and the seamless integration of external libraries for enhanced functionality.
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Operations - Process Analyst
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Aug 2022 - Present
-Successfully manage and supervise a team of 140 associates, consistently achieving and exceeding key performance indicators such as productivity, accuracy, and on-time delivery.-Implement performance improvement strategies resulting in a 67% increase in overall team productivity and a reduction of 96% in errors.-Collaborate with cross-functional teams to develop and implement process enhancements, leading to a 91% reduction in operational inefficiencies.-Maintain a safety record of zero accidents for 12 consecutive months through proactive safety measures and regular training programs.-Achieve a customer satisfaction rating of 100% by ensuring timely and accurate order fulfillment, resulting in a high rate of repeat business.-Conduct regular performance evaluations and provide ongoing coaching and feedback, leading to improved employee engagement and retention.
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Inventory and Quality - Data Analyst
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Mar 2022 - Aug 2022
Career Choice Correlation One - Data Analytics with Python -Chosen in a comprehensive 16-week data analytics program, where I tackled real-world business cases encompassing both business and technical challenges.-Took the lead in a collaborative effort to investigate the exponential growth, market trends, sales performance, and consumer engagement of global streaming services such as Netflix, Disney+, Hulu, and Amazon Prime. This involved a thorough analysis of data spanning from 2010 to 2022 to uncover key insights and assess the impact of these platforms.-Engineered a robust data pipeline by harnessing advanced Python techniques. Additionally, I employed data visualization tools like pivot tables, graphs, and dashboards in Excel and Tableau to create visually compelling representations and effectively convey the findings.
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Operations Flow Analyst
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Sep 2021 - Mar 2022
- Collaborated with management to monitor progress of new associates and adjusted institutional strategies to meet business needs more effectively.- Created, collected and recorded data on associates progress to determine next steps for new employees success.- Offered feedback to other providers to effectively address associate needs.- Verified proper tracking in newly created databases of all associates and instructors leaves, attendance, scores and overall performance.
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Associate Process Guide
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Jul 2020 - Sep 2021
-Respond to customers inquiries and provide quick resolution to ensure efficient service.-Input accurate data to customer accounts and send reports for analysis to management.-Processed product returns using RTS tools, reducing margin of error by 12% for every shift.-Collaborated with external departments to collect and distribute data to ensure logistical efficiency.
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Hyundai Motor Company
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Sacramento County, California, United States
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Finance Manager
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Jun 2018 - Jan 2020
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Sacramento County, California, United States
-Enhanced Financial Forecasting by implementing advanced modeling and collaboration, resulting in a 15% increase in budget accuracy.-Streamlined Financial Reporting by utilizing advanced accounting software, improving transparency for prompt decision-making.-Achieved Cost Control Success through ...
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Events Managment
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Jul 2014 - Jun 2018
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Remote
—Assistant Manager—- Orchestrated operational plans, achieving a 20% increase in event engagement.- Surpassed sales targets by 15%, negotiating sponsorships for a 25% revenue boost.- Managed corporate ticket sales, optimizing booth performance for a 30% sales increase.- Led impactful social media...
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Project Management
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Sacramento, California Area
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Campaign Manager
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Jun 2016 - May 2018
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Sacramento, California Area
- Enhanced brand visibility and achieved a 25% increase in client engagement at major retail chains like Sam’s Club and Costco through targeted face-to-face strategies.- Led a team of 5, improving operational efficiency by 15%.- Optimized inventory processes, resulting in a 20% revenue increase a...
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Mubarak International Company | Qatar
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Doha, Qatar
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Mechanical Sales Engineer
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May 2012 - Jun 2014
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Doha, Qatar
(Mechanical Sales Engineer / Heavy Equipment Department)- Responsible for Heavy Equipment project's. This included Communication, Consulting, Pre-Sales, Forecasting Cost, Negotiation, Proposal writing, bid Management for trending contracts.- Met all the project’s specification scope of scale ...
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Ooredoo Qatar
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Doha, Qatar
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Marketing Representative
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Jan 2010 - Jan 2012
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Doha, Qatar
Promotion/Marketing Representative, for Hala PrePaid Packages and Najoom points.- Main responsibility was to implements marketing and advertising campaigns to support sales staff by providing them with promotion plans and sales data to increase sales.- The duties implemented were on a multi-leve...
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Qatar Sale
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Doha, Qatar
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Sales Representative
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Sep 2008 - Jan 2010
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Doha, Qatar
- Main responsibility was to sell advertising space to vehicle owners and car dealers. - Some of my responsibilities included Website Promoting, Data input, Customer research, Search Engine Optimization for internal website links and search engine. Providing simpler yet more effective ways for th...
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Education
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2024 - 2026Western Governors University
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2022 - 2024California State University-Sacramento
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2008 - 2013College of the North Atlantic - Qatar
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2022 - 2023Sacramento City College
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2018 - 2022Sacramento City College
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2009 - 2013College of the North Atlantic - Qatar
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British Council
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2006 - 2008Cambridge British School
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