Bio
Credentials
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STANDARD FIRST AID AND CPR
EMP Medic First Aid LtdDec, 2012- May, 2026 -
MANUFACTURING - WSPS (JOINT HEALTH AND SAFETY COMMITTEE)
WSIB ONTARIONov, 1996- May, 2026 -
Certified OutBoard Technician
Mercury MarineJan, 1992- May, 2026
Experience
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Glencore
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Sudbury, Ontario, Canada
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Miner
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May 2022 - Present
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Sudbury, Ontario, Canada
Glencore Nickel Rim South Mine, part of Integrated Nickel Operations development crew. Experience in Materials handling, Construction, repair / replace services. Extended services for development of vent, air/water line, leaky feeder, messenger cable, jumbo cable. Loading explosives in both de...
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Canada
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Retail
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1 - 100 Employee
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General Manager Legend Boats Sudbury
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Sep 2014 - Sep 2019
Responsible for Sales, Service, all revenue and expenses related to Whitefish location and new 55,000 square foot dealership. Managed 40 employees. Generated Employee labour plan to fit into sales forecast, marketing budgeting both day to day expenses and capital expenses. Meetings with Sales team on Sales metrics, Daily, weekly and Monthly on variances from Forcast. Coordinated with accounting on expenses monthly and seasonally. Lead Service team and service manager to meet key metrics of customer satisfaction, build as per invoice and maintain quality control. Part of Safety team recording near misses, safe practices, tool box talks and education. Fostered a working environment of transparency. Sharing quarterly meeting results on business to all employees at catered lunch. Participated in semi annual work employee appreciation fun days. Reduced expenses with new hiring of better trained employees with clear expectations and procedures through Sales Force investments as accounting, sales, expenses amalgamated under one platform. Bamboo Hr, created a forum for payroll, holidays, assets of computers and printers allocations by employees. Feedback from employees about the company and managers every quarter to lower turn over by 15% over a 3 year period. Net promoter Scores for Customers on Sales and Service. Integrated Net promoter scores for employees and managers. This allows for transparent feedback that allows for changes to be made and supported that can have economic savings, efficiencies, innovation, new products and better working environment with safety.
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Retail Sales Manager Legend Boats Whitefish Headquarters & Purchasor
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Sep 2008 - Sep 2014
Responsible for the retail business unit. Managed 4 Sales representatives and business office staff. Boat Sales, financing, and Servicing contracts. Develop retail programs to hit targeted sales for the Sudbury and Area region. Coordinate local mall shows in the off season to capture additional sales and Toronto international boat shows January, February and March. Report to the General Manager regarding Sales targets and metrics regarding budgeting advertisement scale and scope. Hire, train new employees, schedule dealership coverage. Coordinated over 400 retail boat sales within Sudbury dealership with service department for production, deliveries and business department for payment of products and financing. Prospecting in off season and retooling to help build website and new catalogue for new model year. Creating content for brochure and proofing, editing for release January 1st. Maintained Major purchase and special projects status. Need a forklift I would spec, tender and decide on the best company. Trackless's, Multi one from Montreal Tractor. Part of Planning team for new project of $8,000,000 complete state of the art dealership and production facility 50,000 square feet, groundbreaking 2015.
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District Sales Manager Legend Boats Ontario and East Coast
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Aug 2000 - Sep 2008
Responsible for all Legend Boats shipped from Whitefish to Ontario, New Brunswick, Nova Scotia, PEI, and NFL Labrador. Developing Wholesale programs for purchasing, responsible for setting up new prospective dealers and taking them through to GE inventory finance, product delivery to dealerships and programs to help promote Legend Boats. Offered Sales support through POP materials, Sales training, product and service training and support with inside Sales and service support. Attended 30 boat shows a year mainly on the road to support the dealers in regional markets and reported back concerns, problems, competition to National Sales managers. Call reports and expenses with company vehicles and flights within Canada. Began with 6 dealers in Ontario to grow to 15 and added 4 in the East coast. Developed long term relationships and grew existing dealers over a put a dealer at every corner approach. Started with $900,000 in sales and developed the business to over $5,000,000 in 8 years. Legend was not an established brand back at that time period.
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Customer Service Manager & Purchasor
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Sep 1996 - Sep 2000
Full time Service Manager, handled all customer complaints and warranty filling. Directed 30 employees an inside Foreman for 20 employees day shifts Monday to Saturday, and an outside Foreman with 5 employees. April-September. August to May Co-ordinated shipping of all products out to wholesale customers through production of inside foreman and crew of 20 with the outside foreman and loading crew. Purchased large items volume pieces set up pricing OEM, arranged shipment timing. Also purchase large items, transports from $125,000 and up and sent out for cab fittings, specialized bunks, purchased marine trailers spec'd out for pontoon hauling, v-hull hauling. Part of design Team for low bed trailers to accommodate growing pontoon diameters and console heights. Contractor Liaison in November March $120,000 fencing job with H&S Fencing. Contractor Liaison with New 80ft x 100ft truck shop building. Co-0rdinated all subcontractors with Pierre Lantagne construction. From ground break in November to completion in March. Have experience with Electrical, Heating and Cooling contractors, Fisher wavy and many more Sudbury based companies. Worked with Carmen construction for lot repaving and regarding a $200,000 yard resurfacing project. Kangas Blasting and Derek Labelle Excavation worked on the new lot project. Demolition Old Bill Mur Hotel and prepped property for new expansion of the new lot as the company was growing.
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Legend Boats Production Supervisor
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Apr 1993 - Sep 1996
Managed up to 25 employees during peak periods of one of Canada's largest retailer of family fishing boats. Responsible for all production on both the dealer wholesale boats and retail divisions. Responsible for all quality control. Scheduled man power, authorized overtime, safety initiatives.Met with suppliers of marine products to innovate industry and was also part of Research and development team for new ideas to water ready projects. Canada's first convertabench, multi-purpose boating. Curved windshield application on fishing boats in 1992. Started Purchasing in bulk for company’s high volume items overseas.
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Legend Boats
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Whitefish, Ontario
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Marine Technician
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Jun 1988 - Sep 1992
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Whitefish, Ontario
Prepared new boat packages for retail delivery and pickup. Installed windshield, tops & canvas, trolling motors, electronics, accessories pdi motors and water tested. Repaired all makes and models of both boats and Outboard motors, trailers and electronics. Certified Mercury Marine Mechani...
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Education
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2019 - 2019NORCAT
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1992 - 1996Laurentian University/Université Laurentienne
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1988 - 1992Lively District Secondary School
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1980 - 1988R. H. Murray Public School
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References
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