Experience

• 

  Amberside Valuations

  • Hemel Hempstead, England, United Kingdom

  • Analyst

    • Jul 2023 - Present
    • Hemel Hempstead, England, United Kingdom

• 

  Travelodge Hotels Limited

  • Hotel Receptionist

    • Sep 2021 - Apr 2022

    -Most shifts performed as the sole staff member and responsible for the operation of a 60 bedroom hotel.-Training new and existing colleagues, working as an effective team member. -Customer service orientation –; welcoming and responding appropriately to diverse guests to the hotel, managing check in/out, having a professional appearance and attitude, resolving conflicts and client problem solving, remaining understanding and courteous in challenging situations. -Planning and organizing -Effective verbal and written communication with management, colleagues and guests. -Ability to handle stress and remain calm -Flexibility in changing shifts and independence and responsibility in working alone.