Experience

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  X3M Systems

  • Greenbelt, Maryland, United States

  • IT Systems Engineer at NASA

    • Feb 2021 - Present
    • Greenbelt, Maryland, United States

• 

  Tenable

  • Columbia Maryland

  • Technical Support Engineer II

    • Jun 2018 - Jan 2021
    • Columbia Maryland

    • Log analysis using Splunk and Wireshark.• Troubnleshoot Network, Firewall, Linux/Unix, Windows, Mac OS Configurations.• Troubleshoot Nessus, Tenable.sc, Tenable.io, NNM, and LCE cofigurations.• Investigate and modify plugins in NASL.• Investigate False Positive and False Negative vulnerabilities.• Manage Tenable's Knowledge Base to create, edit, review, and publish support articles.• Automated the SalesForce community feedback process using SOQL queries to make the process more efficient.• Develop technical tutorial videos in Adobe Premiere for Tenable Products.

• 

  Information Science Society of The University of Maryland

  • College Park, Maryland

  • Co-Founder and Treasurer

    • Feb 2017 - May 2020
    • College Park, Maryland

    Organize Eventsmanage the club’s funding and resource collectionCollaborate with the Information School to develop the community and major

• 

  University of Maryland College Park

  • United States
  • Higher Education
  • 700 & Above Employee

  • Division of IT Windows and Macintosh Administrator

    • Jan 2018 - Nov 2018

    Maintain UMD College Park computer labs across campus to allow students computer access.Troubleshoot, and repair Macintosh and Windows computers.Assist IT staff with Windows system administration, Hyper V/ VMware administration, and JAMF-Pro Administration.Repair Cisco UCS servers to maintain the high availability virtualization environment.

  • Researcher

    • Sep 2017 - Jan 2018

    Projects:DRASTIC-Fedora 5 API-Research ProjectMapping Inequality-Research Project

  • Division of IT Helpdesk

    • Jan 2017 - Jan 2018

    Assist students and faculty over the phone who have computer, software or technology issues

• 

  The National Institute on Drug Abuse (NIDA)

  • Information Technology Intern

    • Jun 2016 - Aug 2016

    Replicated NIDA’s High Availability network between multiple server locations for security testing.Configured DHCP, DNS, and client machines to create a simulated virtual network.Regulated HP and DELL servers, desktops, workstations, and laptops to allow for dispersal and use by staff.Utilized Windows 2012R, Linux RHEL, ESXi 6.0, VMware workstation, and VirtualBox to create virtual and physical research environments.