Okay, let’s tackle this. So Marcie Neuman has 61 years of experience in customer service, which is extremely rare and valuable. However, her experience is mostly in the airline industry, which might not be as in-demand as other fields. Considering her location in Buckley, Washington, and the fact that she's not a tech professional, her hourly rate would likely be lower than that of a software engineer or a data scientist. I'd estimate her rate to be around $25 per hour, which is a rough estimate considering the going rate for customer service representatives in the US. This rate is also influenced by the fact that she's retired and not actively seeking new employment, which would naturally reduce her earning potential.