Topline | Marcia Pineda

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Marcia Pineda

Intro Book

Bilingual customer service professional with expertise in content development and procurement.

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Location

New York, New York, United States, US

Languages

Spanish -
English -

Skills

Customer Service
Customer Support
Deadline Oriented
Organizational Culture
Communication
Fully Bilingual English
Content Development
Procurement
Administrative Assistance
Interpreting
High Pressure Environment
Show all

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$25.0

Hourly Rate

How This Rate is Calculated

Okay, so Marcia has a range of skills, but the rate is quite low. Let's consider the industry standards for customer service roles in New York. According to data, entry-level customer service representatives in the US can earn around $15-$20 per hour. Given Marcia's bilingual skills and certifications, she might be able to command a higher rate, but it's still relatively low. Without more information on her experience or specific industry, it's difficult to estimate a higher rate. For now, I'll stick with the lower end of the entry-level range, around $25 per hour.

Bio

Generated by

Topline AI

Marcia Pineda is a customer service professional with expertise in bilingual communication, content development, and procurement. She has completed various certifications in cultural intelligence, positive workplace practices, and customer service foundations.

Credentials

Cultural Intelligence Course

Quantic School of Business and Technology

Jul, 2023
- Jun, 2026
Positive Workplace - Preventing Harassment at Work Fundamentals 2020

Clear Law Institute

Dec, 2020
- Jun, 2026
Building a Flexible Career

LinkedIn

Jun, 2020
- Jun, 2026
Unconscious Bias

LinkedIn

Jun, 2020
- Jun, 2026
Customer Service Foundations (2014)

LinkedIn

Oct, 2018
- Jun, 2026
Quick Fixes for Poor Customer Service

LinkedIn

Oct, 2018
- Jun, 2026
Coaching Empresarial

Instituto nacional de formación profesional

Sep, 2018
- Jun, 2026

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Suggested Services

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Industry Focus. “Human Resources”

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Marcia Pineda

Refer a Friend to Get
100 Credits For FREE

$25.0

Hourly Rate