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Marcelo Soares Cartacho is a seasoned entrepreneur and IT professional with 20+ years of experience in software development, project management, and business strategy. He co-founded Sympla, Brazil's leading ticketing and event registration platform, and has held various leadership positions at Inter-American Development Bank. Marcelo holds a Master's degree in Administration (majoring in Finance) and a Bachelor's degree in Computer Science from Universidade Federal de Minas Gerais. Marcelo is proficient in Portuguese, English, and Spanish, and has expertise in entrepreneurship, project management, strategic planning, product development, business strategy, emerging markets, business operations, data analytics, and product management. He has certifications in ITIL Expert (IT service management) and PMP (Project management).

Credentials

  • ITIL Expert (IT service management)
    -
    Jan, 2010
    - Apr, 2026
  • PMP (Project management)
    -
    Jan, 2006
    - Apr, 2026

Experience

  • Sympla
    • Brazil
    • Founder & COO
      • 2012 - Present
      • Brazil

      Co-founded Sympla, Brazil's leading horizontal ticketing and event registration platform. Responsible for leading the product development efforts during the startup's first stages. Now head of finance and operations.

    • IT Project Manager
      • 2006 - 2011
      • Washington, D.C.

      Project manager and team leader at the Inter-American Development Bank. Managed and delivered complex custom-developed software solutions for different stakeholders in the institution, mainly the Office of the Secretary, the Board of Executive Directors and the Board of Governors. Responsible for the team's strategic planning and business operations during most of this period.

    • Systems Analyst
      • 2000 - 2005
      • Washington, D.C.

      Systems analysis and web development specialist at Inter-American Development Bank. Actively participated in all stages of the software development cycle for various internal and external custom-development solutions.

Education

  • 1999 - 2000
    Universidade Federal de Minas Gerais
    Master, Administration (major on Finance) | Faculty of Economic Sciences
  • 1994 - 1998
    Universidade Federal de Minas Gerais
    Bachelor, Computer Science | Department of Computer Science

Suggested Services

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Industry Focus. “Internet Publishing”

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