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Credentials

  • ITIL 4 Managing Professional
    PeopleCert
    Jun, 2022
    - Apr, 2026
  • Web Application Security
    IDESP - Instituto Daryus de Ensino Superior Paulista
    May, 2021
    - Apr, 2026
  • Privacy & Data Protection Essentials
    IDESP - Instituto Daryus de Ensino Superior Paulista
    Apr, 2021
    - Apr, 2026
  • ITIL EXPERT in IT Service Management
    APMG International
    Jun, 2013
    - Apr, 2026
  • ITIL Managing Across the Lifecycle
    APMG International
    Jun, 2013
    - Apr, 2026
  • ITIL® 2011 Intermediate Qualification: Service Offerings and Agreements
    APMG International
    Jul, 2012
    - Apr, 2026
  • ITIL® V3 Intermediate Qualification: Planning, Protection and Optimization
    APMG International
    Nov, 2011
    - Apr, 2026
  • ITIL® V3 Intermediate Qualification: Operational Support & Analysis
    APMG International
    Oct, 2011
    - Apr, 2026
  • ITIL® V3 Intermediate Qualification: Release, Control and Validation
    APMG International
    Aug, 2011
    - Apr, 2026
  • MANAGING PROJECTS
    THE GEORGE WASHINGTON UNIVERSITY

Experience

    • Brazil
    • Internet Publishing
    • 200 - 300 Employee
    • Cyber Security Coordinator
      • Apr 2023 - Present

    • Cyber Security Specialist
      • Apr 2021 - Apr 2023

      Establish and conduct CyberSecurity Governance Framework;Interact with other IT and Product teams, for track, solve or mitigate security vulnerabilitiesConduct the Security Awareness and Training Campaigns

    • Brazil
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • IT Consultant
      • Sep 2019 - Mar 2021

      IT Security ProgramsIT Security Process ImprovementsVulnerability ManagementException HandlingIT Strategy Program

    • Advisor to the Vice-President of Finance
      • Sep 2018 - Sep 2019

      Coordinate the Finance Process Improvement Program (CASCADE);Coordinate and follow-up the initiatives related to HR, Audit, Governance, Risk and ComplianceSupport Presentation to local, regional or global Executive Committee.

    • IT Operations Management
      • Jan 2016 - Aug 2018

      IT Service Management Processes Manager;Americas Region IT4IT Processes and Tools leadership;Active participation into Global IT Security Program - local responsible for IT Service Continuity Management process definition and implementation;Participate on Audit Programs (IT Security, Internal Audit, External Audit)Service Integration and Management;Head of Change Advisory BoardSupplier and Service Level Management;Project Management for new Service Underpinning Contracts (RFP Definition, Conduction, Technical Analysis, Supplier Selection, Transititon, Stabilization);IT Services Strategy and Project Portfolio consolidation;

    • IT Services Analyst
      • Jun 2013 - Dec 2015

      ITIL Processes ManagementSupplier and Service Level ManagementService Desk CoordinationProject Management for new Services Contract (RFP Definition, Conduction, Technical Analysis, Supplier Selection, Transititon)

    • IT Business and Process Analyst
      • Jun 2006 - Jun 2013

      - Printing Services Management since the project scope definition, sourcing, roll-out, project management and operation management.- Service Desk Management- ITIL Processes Management and Implementation conduction processes foruns as Change Advisory Board;- IT Supplier Management - conducting Monthly Reports Meeting and Service Improvement Plans

    • Analyst Corporate Finance (Contractor)
      • Jan 2004 - Jun 2006

      Assist into Long Term Loans (BNDES) processes (requirement, documentation, audit and trace);Focal Point for IT SubjectsIT Solution evaluation

    • Tutor
      • Jan 2009 - Nov 2011
      • São Bernardo do Campo

      Tutor presencial para apoio aos alunos de cursos EAD de Administração, esclarecendo dúvidas, e realizando aulas e palestras das disciplinas da grade curricular.Ex: Planejamento Estratégico, Gestão de Projetos, Tecnologia da Informação, Logística, Recursos Humanos, Qualidade.

    • Estagiário
      • 1999 - 1999

      Atendimento a desktops e notebooks

Education

  • 2022 -
    IDESP - Instituto Daryus de Ensino Superior Paulista
    MBA, Gestão de Segurança da Informação
  • 2006 - 2008
    FGV - Fundação Getulio Vargas
    Pós Graduação em Administração de Empresas, Administração
  • 2000 - 2003
    Universidade Metodista de São Paulo
    CIÊNCIAS DA COMPUTAÇÃO, TI
  • 1996 - 1999
    ETE Lauro Gomes
    Tecnico em Eletrônica, Eletrônica

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Industry Focus. “Internet Publishing”

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