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Marcela Michel profile image

Marcela Michel

Housekeeping Supervisor at Haiyi Hotels
Intro Book
Seasoned hospitality manager with 16 years of experience in hotel operations and revenue analysis.
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Location
Richmond, California, United States, US
Languages
  • Spanish -
Skills
  • Hospitality Management
  • Hotel Management
  • Hospitality
  • Tourism
  • Pre Opening
  • Show all
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Bio

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Marcela Michel is a seasoned hospitality professional with 16 years of experience in hotel management, including roles as Housekeeping Supervisor at Haiyi Hotels and Housekeeper Attendant at Reneson Hotel Group. She holds an Executive Secretary degree from Instituto Guadalajara and has worked in various capacities, including cleaning rooms and interacting with guests. Marcela has expertise in hospitality management, hotel operations, and revenue analysis, with a strong focus on guest service and quality control.

Experience

  • Haiyi Hotels
    • Housekeeping Supervisor

  • Haiyi Hotels
    • San Franciisco, California
    • Housekeeping Supervisor
      • Sep 2007 - Present
      • San Franciisco, California

      My responsibilities include to check every morning the rooms should to have the right status, according with the morning report. To inspect that every housekeeper have the necessary linens and tools for doing their job. By Noon, check de departures; to remain that every housekeeper has to take their lunch break on time and by he end or the sheet all the rooms have to be clean and the vacant rooms ready for the new guest. I have to interact with maintenance department in order to improve the quality in the service. Some times I have to interact with a new guest to show some specific room for future visits. Eventually I have to prepare rooms for a VIP's. etc.

  • Reneson Hotel Gruoup
    • Housekeeper attendant
      • Oct 1996 - Sep 2006

      Clean rooms

  • Supreme Court Guadalajara,Jalisco
    • Tribunal de Apelacion
      • Mar 1975 - Jul 1995

      I was Executive Secretary

Education

  • 2010 - 2012
    City College of San Francisco
    ESL, not yet
  • 1971 - 1974
    Instituto Guadalajara
    Executive Secretary, Executive Secretary degree

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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