Experience

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  Almar Sales

  • United States
  • Manufacturing
  • 1 - 100 Employee

  • VP of Domestic Operations

    • Jan 2020 - Present

  • Warehouse Operations Manager

    • Dec 2017 - Jan 2020

    Monitored and corrected billing and order entry department issues, ensuring accurate order processing.Performed cost analysis for various projects to determine budget requirements.Oversaw monthly and year-end inventory control, updating and verifying data for accuracy.Managed EDI implementations and monitored inbound and outbound EDI documents.Implemented strategies to enhance efficiency, reduce costs, and maximize profitability.Integrated technology to increase efficiency and real-time accountability of operational tasks.Collaborated with team leaders on quality audits.Delivered positive customer experiences by implementing effective quality assurance practices.Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achievebusiness plan and profitability goals.Developed initiatives for process improvement and reviewed and assessed ongoing operations.Maintained accurate inventory records to track stock levels and minimize costs.

  • Assistant Warehouse Manager

    • Oct 2015 - Dec 2017

    Assisted in managing warehouse and office operations, focusing on training and staff management.Contributed to optimizing billing and order entry procedures, ensuring accuracy in processing.Collaborated with 3PL warehouses, coordinating inbound and outbound freight data.Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.Created reports on key metrics such as shipping accuracy rates, turnaround times, and inventory levels.Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.Utilized inventory management software to track stock levels and maintain accurate records.Participated in monthly and year-end inventory control, updating and verifying data.Supported EDI implementations and monitored inbound and outbound EDI documents.Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.

  • Office Manager / EDI Coordinator

    • Oct 2012 - Oct 2015

    Managed office operations and served as EDI coordinator, ensuring seamless electronic data interchange.Oversaw billing and order entry departments, providing training and monitoring performance.Assisted in developing business requirements for new projects related to Electronic Data Interchange.Verified invoices with proper documentation and accurate information for billing.Managed EDI implementations, ensuring compatibility with trading partners.Configured third-party software applications used in conjunction with EDI processing activities.Performed system testing for all EDI transactions prior to implementation.Created detailed documentation outlining the process flow of each EDI transaction.Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.

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  The Underground Group

  • New York and New Jersey

  • Director Of Operations

    • Aug 2010 - Sep 2012
    • New York and New Jersey

     Responsible for receiving and disbursing of inventory  Managed staff of Thirty subordinates  Responsible for all QC and QA Inspections  Responsible for all logistical decisions ( ups, Fedex, freight forwarders)  Responsible for Monthly and Year End inventory contro l  Communicated effectively with staff and vendors to increase quality work flow

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  Sunshine Electronics

  • Customer Service Manager

    • Dec 2007 - Jun 2010

    Reconfigured the departments through development and implementation of several new program s.  Responsible for Interdepartmental coordination of the Sales, Billing, Shipping, Returns and Refunds Departments  Personally responsible for all high priority customer relations communications  Responsible for maximizing revenue while balancing customer hospitality through management and supervision  Coordinate and manage all department prioritization and evaluati on of individual customer cases  Hold weekly meetings with CEOs to formulate goals and implementation plans.  Hire and train new associates.

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  Broadway Photo LLC

  • Senior Sales Rep / Customer Service Rep

    • Jul 2002 - Dec 2007

    Processed incoming orders, coordinated shipments, and handled customer-related issues.Responsible for Interdepartmental coordination of the Sales, Billing, Shipping, Exchanges and Refunds Departments.Personally responsible for all high priority customer relations communications.Responsible for maximizing revenue while balancing customer hospitality through interdepartmental management and supervision.

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  Amazing Wireless

  • Sales Manager / Customer Service Manager

    • May 1998 - Jul 2002

    Planned, Developed and Launched Numerous Advertising offers to bring in more revenue.Dealt with sales and returns in store and web sales.Served as head buyer of Cellular Phone Store and Web Sales.Responsible for selection, Merchandising orders and inventory.Conducted all aspects of running and managing the store including supervising employees, maintaining and evaluating stock levels, purchasing, managing cash receipts and overseeing the day to day operations.

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  Wireless Express

  • Sales Manager / Customer Service Manager

    • Feb 1995 - Apr 1998

    Managed a Retail Cell Phone Store.Directed the interviewing, hiring, firing and training processes of staff.Communicated effectively with staff and vendors to increase quality work flow.Resolved issues successfully, while maintaining a friendly and professional atmosphere. Supervised 10 employees in 3 separate departments.Planned, Developed and Launched Numerous Advertising offers to bring in more revenue.Dealt with sales and returns in store and web sales.Served as head buyer of Cellular Phone Store