Experience

• 

  Victoire Insurance Company S.A.L

  • Gouvernorat de Beyrouth, Liban

  • Operations & Innovation Analyst

    • Jul 2023 - Present
    • Gouvernorat de Beyrouth, Liban

    • Assessed and identified issues within the company's claim department, reporting them to the relevant authorities to ensure timely resolution and improved efficiency.• Controlled the quality of our service, consistently monitoring and enhancing the satisfaction levels of our broker.• Collaborated with a team to manage the company's campaign, website, and social media.• Analyzed actuarial reports to identify weaknesses in the company's financial and risk assessment strategies, and collaborated with the relevant teams to develop and implement targeted solutions.

• 

  Chedid Re

  • Liban

  • Stagiaire

    • Jan 2024 - Jan 2024
    • Liban

    • Acquired comprehensive knowledge of treaty reinsurance, from initial risk modeling to the analysis of historical claims data, and year-end readjustment.• Developed familiarity with the process of facultative placement, engaging with international reinsurance companies, and participating in the contract finalization process.• Acquired the skills to establish a risk universe for a company, update it, and continuously anticipate future threats.

• 

  USJ Consulting Club

  • Liban

  • Advisor

    • Sep 2022 - May 2023
    • Liban

• 

  USJ Trading Club UTC

  • Membre

    • Oct 2020 - May 2023

• 

  Victoire Insurance Company S.A.L

  • Beyrouth, Liban

  • Internship in fire, car, marine, medical and claims department

    • Jul 2021 - Aug 2021
    • Beyrouth, Liban

    • Interacted with brokers and clients to understand their needs and requirements • Grasped the portfolio of insurance products available and comprehended the general conditions that apply to each policy • Issued and renewed insurance policies• Assessed claims by studying expert’s reports, evaluating repair quotes, and interacting with other insurance companies involved to align on the risk distribution • Got exposed first-hand to the challenges businesses face in time of economic crisis (hyperinflation, currency volatility, late payments, subpar banking services, etc.)

• 

  Victoire Insurance Company S.A.L

  • Liban

  • Worked in every department of the company

    • Apr 2018 - Apr 2018
    • Liban

    • Learned the basics of marketing and created an online advertisement to promote an insurance product• Assisted in the preparation of the annual balance sheet, getting familiar with accounting standards and technical terms• Conducted data analysis and learned how to price insurance premiums using actuarial science models; applied the learning on the pricing of a yacht policy