Bio
Credentials
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Senior Professional in Human Resources (SPHR)
HRCIApr, 2006- May, 2026
Experience
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University of Missouri Health Care
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Columbia and Jefferson City Missouri
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Senior Employee Experience Strategist, Human Resources
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Apr 2024 - Present
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Columbia and Jefferson City Missouri
Leading and managing employee relations and organizational employee engagement tactics. • Creating and fostering relationships with leaders as a trusted adviser and impact the employee experience.• Conduct investigations and partner to implement resolutions.• Provide full scale support to leaders and employees, while partnering with business and HR counterparts.
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Capital Region Medical Center
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Jefferson City, Missouri
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Human Resources Director
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Jun 2016 - Jan 2024
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Jefferson City, Missouri
Lead, consult, and manage HR people and programs. • Program oversight, including employee relations, employment verifications, compensation structure/analysis, tuition assistance, service recognition, employee health and more.• Created Capital Region’s first Diversity and Inclusion program.• HR process creation, improvement and business partnership, including performing all investigations.• People management and development, performance management, employee engagement programs
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Human Resources Manager
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Aug 2015 - Jun 2016
Drive full scale HR effort of Manufacturing Plant move from St. Louis area to Jefferson City. • Lead effort to hire over 200 employees due to large scale move of Manufacturing to Jefferson City.• Responsible to all background checking, employment eligibility verification, drug testing, and all related new hire documentation.• Create and influence all HR processes and plant policies.• Develop manager and employee relations and employee timekeeping.• Business partner to company leadership.
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Aon
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Virtual - Missouri
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HR Operations Manager - Global HR Operations - GARC
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Mar 2013 - Jul 2015
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Virtual - Missouri
Lead, consult, influence, and create process, project management, program ownership.• Delivery and people manager for HR Global Associate Resource Center, responsible for process flow of background checking, HR dashboard, orientation communications, employment verification, service recognition program, employee discount program, unemployment claims and additional HR programs, vendors, and project deliverables and process transformation supported by our GARC.• Project manager for, streamlining processes, teaming and process improvements, large scale HR record data clean up, work transitions, etc.• Oversight and escalation management of all aspects of workforce administration.• Oversight of business continuity/disaster recovery for our Global Associate Resource Center.
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Human Resources Consultant
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Jan 2008 - Mar 2013
Lead, consult, influence, and create process, project management, program ownership.• Delivery and people manager for HR Global Associate Resource Center, responsible for process flow of background checking, HR dashboard, orientation communications, employment verification, unemployment claims and additional HR programs, vendors, and project deliverables and process transformation supported by our GARC.• Project manager for tool transformations, streamlining processes, creating an online survey, teaming and process improvements, work transitions, etc.• Served as Affirmative Action coordinator for eight domestic locations. Organized meetings to coordinate and communicate good faith efforts in hiring practices, including facilitation and training for leaders in policy, practices, and implementation. • Oversight and escalation management of all aspects of workforce administration.• Oversight of business continuity/disaster recovery for our Global Associate Resource Center.
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United Kingdom
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Financial Services
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700 & Above Employee
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Human Resources Generalist
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Jan 2005 - Dec 2007
Consult, influence, and interpret policy and application of a variety of associate relations matters.• Created a policy and procedures resource tool accessible by intranet to provide consistency and immediacy in manager and associate consulting. This resource was adopted across the HR Outsourcing line of business. • Led more than forty investigations and collaborated with multiple teams to research evidence of inappropriate employee conduct. • Project manager for major change initiatives, including streamlining processes and creating documentation, resulting in approximately 1 to 2 hours of additional research and work eliminated per month.• Support managers and associates for performance issues, associate relations, policy interpretation, talent management, compensation, etc.• Facilitate manager training and new hire orientation.• Perform associate separations and participate in unemployment hearings.
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Additional HR
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Jul 1999 - Dec 2004
Human Resources Compensation Analyst/Consultant, Consulting Human Resources Organization Structure Consultant Defined Contribution Processing Analyst Participant Services Associate, Total Benefits Administration
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United States Air Force
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South Korea, Germany, and Louisiana
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Inventory Management Specialist
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Oct 1991 - Dec 1995
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South Korea, Germany, and Louisiana
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Education
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2006 - 2006SPHR Certificate-(SHRM)
SPHR, Senior Professional in HR -
1996 - 1999Illinois State University
Communications - Emphasis in Public Relations, Communications
Suggested Services
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Industry Focus. “Human Resources”
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