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Marbeth Griffin is a seasoned project manager with a Master's degree in Information Systems and a Bachelor's degree in Computer Networking. She has over 10 years of experience in managing projects, including SSA, DHS, Dulles Airport, and WMATA. Marbeth is certified as a Project Management Professional (PMP) and has expertise in software installation, access control, Microsoft Office, and customer service.

Credentials

  • Communication Fundamentals
    LinkedIn
    Dec, 2016
    - May, 2026
  • Project Management Professional
    Project Management Institute
    Apr, 2012
    - May, 2026

Experience

    • Project Manager
      • Dec 2013 - Present

    • IT Application System Analyst II (Exelon Corp.)
      • Oct 2012 - Dec 2013

      CTA Panel Conversion Project (Access Control)CTA Adpro to Exacq DVR/NVR Conversion Project (CCTV)*Developed Standard of Testing documents *Configured the Software House C-Cure 9000 software for the Access Control hardware devices *Assisted in the issuance of Cardholder Access Levels*Assisted in the coordination of the installation schedule*Performed and verified the testing methods for each site*Analyzed and determined resolution to project issues*Escalated unresolved issues appropriately as needed*Managed and documented all testing results*Communicated/provided to Upper Management the progress of the project regularly with weekly and monthly reports *Exerted dedicated efforts to ensure project completion

  • ADT
    • Alexandria, VA
    • Project Manager
      • Apr 2010 - Oct 2012
      • Alexandria, VA

      *Reviewed project proposals or plans to determine time frame, funding limitations, procedures for accomplishing projects, staffing requirements, and allotment of available resources to various phases of projects*Created Statement of Work and Cost Estimates according to Federal Government Request for Proposals for the US Attorney’s Courthouses and HSPD-12 special projects *Coordinated various task to complete assigned Federal Systems projects and fulfill contract requirements in a Project Management Office (PMO) environment*Planned, monitored, and controlled activities of projects with field Project Managers to ensure that goals and/or objectives of projects are accomplished within the prescribed time frame and funding parameters*Conferred with customer in the design of Hirsh equipment for the best application of all projects*Closed out project properly to include all required documentations and budget verifications

  • Securityhunter, Inc.
    • Baltimore, Maryland Area
    • Senior Technician / On Site Project Manager
      • Dec 2008 - Jul 2009
      • Baltimore, Maryland Area

      Managed and assisted in the installation of a HSPD-12 compliant access control system that included the integration of 33 new access control access point readers using the AMAG platform for the Army Counter IED Operations Integration Center *Networked eleven (11) indoor/outdoor mega pixel color cameras, which involved license plate recognition cameras to monitor unauthorized vehicles using the Avigilon platform for the Maryland Environmental Services

  • NetVersant
    • Baltimore, Maryland Area
    • Senior Electronic Technician
      • Oct 2007 - Aug 2008
      • Baltimore, Maryland Area

      *Installed and serviced Access Control and CCTV systems. *Conducted Quality Control and proper function of installed systems. *Established and maintained customer satisfaction and accomplished tasks in a timely and safe manner. *Utilized the software program of the Lenel Access Control System to pinpoint/troubleshoot as well as that of the Closed Circuit Television System on the network to ensure the proper monitoring of the systems.

    • Implementation Specialist
      • Jan 2007 - Oct 2007
      • Columbia, Md

      *Analyzed and modify computer database, and related reports and documentation as required to prepare and ready the Customer's POS (Point of Sales) systems for installation. *Conducted End-User staff and/or management training, which include staging and set up/breakdown of equipment, to ensure a smooth installation process and minimize post-installation support requirements. Provided live support coverage at Customer sites. *Addressed Customer issues and obtain final Customer sign-offs to validate their satisfaction with their new system. *Answered incoming customer calls in a timely manner and/or takes assignment of cases from others. Resolved customer software issues using available resources. *Supported Implementation personnel with technical questions. *Escalated unresolved cases as necessary. Dispatched unresolved cases appropriately as needed. Documented all work as instructed. *Used discretion and judgment to ensure customer satisfaction and utilization of time.

    • Project Manager
      • Feb 2005 - Jul 2006
      • Dulles, VA

      *Performed project management responsibilities for the life cycle of multiple projects to include SSA, DHS, Dulles Airport and WMATA. *Delivered project in accordance with customer expectations as defined in the contract, ensuring system quality and conformance to corporate and customer standards. *Managed relationships with all levels of customer management. *Planed project activities and monitored project progress *Prepared deliverables, performed quality assurance, and maintained reliable customer service. *Created project status reports, identified and resolved risks that impact project completion. *Coordinated resources and allocated budget.*Prepared forecasting and budget reports for Upper Management

    • Project Manager
      • Mar 2004 - Jan 2005
      • Dulles, VA

      *Oversaw all aspects of the project to include but not limited to: managing, scheduling, and overseeing teams of installers and the installation of all equipment. *Adhered to specifications of contract and scope of work *Established great customer relations and maintained communications throughout the project. *Prepared progress, budget and forecasting reports for Upper Management regarding the status of projects. *Collect final payment from customer and follow up as necessary as well as responsible for the signage of all related paperwork by the customer.

    • Electronic Technician
      • Jan 2002 - Mar 2004
      • Virtual

      *Installed Access Control/CCTV systems for military bases *Performed quality control for installed systems*Trained fellow Technicians on proper installation of systems*Maintained customer's confidence in installed systems*Serviced installed systems*Obtained proper sign-off documentations for installed systems

  • NetVersant
    • Baltimore, Maryland Area
    • Installation Technician
      • Feb 2001 - Jan 2002
      • Baltimore, Maryland Area

      *Installed Access Control/CCTV systems to include the City of Baltimore Contract and the Baltimore Police Department Headquarters *Performed quality control for installed systems*Trained customer on the software of installed system*Maintained customer's confidence in installed systems*Resolved project issues and/or escalated when needed*Performed team efforts for project completion in a timely fashion*Obtained proper sign-off documentations for installed systems

Education

  • 2006 - 2009
    Strayer University
    Master's degree, Information Systems
  • 2002 - 2006
    Strayer University
    Bachelor's degree, Computer Networking
  • 2000 - 2001
    Rets Technical Training Center
    Diploma, Electronics, Computer Repair and Robotics Technology
  • 1976 - 1980
    Baltimore Polytechnic Institute
    High School

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Industry Focus. “Computer and Network Security”

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