Experience

• 

  E-comas - Global Amazon & Marketplace Full Service Agency

  • Luxembourg
  • International Trade and Development
  • 1 - 100 Employee

  • Account Support

    • Jan 2021 - Sep 2023
    • India

• 

  Neura Panel

  • Ernakulam, Kerala, India

  • Head Of Sales

    • Jan 2020 - Nov 2020
    • Ernakulam, Kerala, India

    -Create brand awareness among architects, contractors and builders -Manage and monitor end to end projects -Manage the social media activities and promotions online -Coordinate and manage the operations team -Management of the distribution network with regards to recruitment

• 

  JD Foods

  • Kuwait

  • Operations Coordinator

    • Oct 2017 - Dec 2019
    • Kuwait

    -Coordination and management of operations -5 outlets -Ensure quality standards are met and improved -Resource management for 5 outlets -Daily KPI reporting to management to provide insight on future actions -Liaison with food aggregators to improve customer experience

• 

  Novelty Clothing Pvt Ltd

  • Business Development Manager

    • Apr 2016 - Aug 2017

    -To identify client with bulk requirements -To ensure customer satisfaction and retention -Providing custom designs and samples for development -Ensuring payment of client and vendor are completed smoothly -Marketing and distribution to boutiques

  • Business Development Manager- Online Division

    • May 2015 - Apr 2016

    -Primary liaison with Real Shoppee (rural marketing e commerce firm) -Recruitment of marketing agents and channel sales coordination -Use of e-commerce portal (brandgallery.in) to sell to rural community -Vendor recruitment for e-commerce portal -Product catalogue preparation and zero inventory management -Institutional sales through online platform

  • Franchisee Operational

    • Feb 2013 - May 2015

    -Installation and operation of multi outlets for franchisee -Franchisee negotiation, on boarding and finalization -Product procurement and inventory optimization -Process enhancement and SOP maintenance

• 

  Novelty Clothing Pvt Ltd

  • Retail Manager

    • Dec 2010 - Dec 2011

    -Planning, installation and operations of multi outlets for company -Involved in Brand development team -Prepared SOP for retail segment -Used data analysis to understand customer consumption

  • Sales Coordinator

    • Mar 2008 - Dec 2010

    -Managed a team to manage allocations, executions and payments -Participated in sales and marketing policy meetings -Involvement in recruitment, procurement and sales -Customer satisfaction

  • Sales Executive

    • Jun 2007 - Mar 2008

    -Direct sales to retailer (B 2 B) -Stock verification of assigned area