Experience

• 

  Royale Hayat Hospital

  • Kuwait

  • Assistant Medical Records Manager (Electronic Health Record) Royale Hayat Hospital

    • Mar 2012 - Present
    • Kuwait

    Overall Medical Records Management. Condensed Classification of Health Interventions (CCHI)International Classification of Procedures in Medicine (ICPM)International Classification of Diseases (ICD-10 CM-WHO)Conduct Medical Records Audit for incomplete files and present the result to respective HODs for improvement and maintain trend for improvement.Data Feeding, Retrieval, and Presentation through Crystal Reports-Trakcare Live (EMR) for Ministry of Health, Kuwait and Management Statistics as required by Medical DirectorIntroduce Medical Records Forms, Policies, Procedures, Quality Indicators for Canadian Accreditation Exposure to Electronic Medical Records (TrakCare Live) & Terminal Digit Filing System Exposure to Database-Crystal ReportsStatistics Admission-Discharge-Day Case Procedure, Surgeries, IP, OP, Laboratory Services, Radiological Services, Bed Occupancy Rate, Average Length of Stay, as Management and MOH requirements.Monitoring and Supervising Filing Section and its Work Flow.Maintain proper filing system and reduce file missing rates.Technical Assistance for Medical Records Staff for Sorting Inactive FilesMonitor and Followup on Outstanding Medical Records.Maintain and Monitor Turn Around Time for OPD file supply.Technical Assistance for segregating Duplicates File and Merging of files within Electronic Patient Records-Physical Patient Record. Introduce, Implement, or Amend Medical Records Policies and Procedures as required by Quality.Supervises the Daily Flow of Medical Records through Appointment, Walk in, or Other One Time Tasks through Hospital Information System.Manages Daily Duty Schedule and Daily Sign Sheet, Manages day to day stationary, maintenance, or equipment request to ensure smooth work flow of the department.Discussion | Recommendation | Action During Departmental Meetings. Find out the Responsible Party for each Discussion or Updates. Follow up each Updates and close each update in the allocated time frame.

• 

  NMC Healthcare

  • Dubai

  • Medical Records Technician

    • Sep 2008 - Mar 2011
    • Dubai

    ICD 10-CM Medical Coding & Indexing (Outpatient/Inpatient) Deficiency Check, Auditing of Medical Records for Accuracy and its Completion as per JCI requirement.Monitor Medical Transcription Section (Quality/Productivity/TAT)Online Health Services like Sick Leave Attestation, Birth, Death, Still-Birth Notification, Infection Disease Notification, and other Clinical Information as per Dubai Health Authority Requirements/Standard/Policies. Medical Records Statistics Management as per JCI Quality Indicators and Management/Admin RequirementMonitor Quality, Productivity, and TAT of MRD Staffs and Task Allotted. Data feeding pertaining to patient care, Medical Records and quality monitors into computer for processing, storage, retrieval, and presentation when required using MS Excel (Database).Complete task allotted by Medical Records Manager, Hospital Administrator, or Medical Director for JCI-MRD Quality Indicators/PoliciesPhysical Storage System (Movable & Non-Movable) with Straight Numerical Filing SystemExposure-Working Knowledge HIS (Medical Records System) Functions pertaining to Medical Records Management Department.Medical Assessment Form Completion Rate I Time Out Compliance Rate Nursing Assessment Form Completion Rate I Volume of Inpatient RateMedical Assessment Effectiveness Rate I Inpatient Service DaysLegible Handwriting Compliance Rate I Average Length of StayMissed Files Rate Bed Occupancy Rate I UAE National Inpatient RateInpatient Document Deficiency Rate I Unplanned Adm within 30 days with same diagnosisCompletion of Deficiency Forms Rate I Major Discrepancies between Surgical Preop & Postop Reverted Referral Rate Mortality Rate I Top 10 Prevailing Diseases (Coding Data)Govt Report Submission Compliance Rate I Clinical Performance Rate

• 

  Infosys BPO

  • Bangalore, India

  • Yahoo Search Engine Marketing

    • May 2007 - Aug 2008
    • Bangalore, India

    Editorial Account Management & Data Mining for Yahoo Search Engine Marketing

• 

  Spheris

  • Bangalore, India

  • Medical Transcriptionist

    • Dec 2005 - Jan 2007
    • Bangalore, India

    Conversion of Voice File, Scanned File, or Descriptive Clinical Data to Error Free Reports, Clinical documentation through EMR as AAMT (American Association of Medical Transcription) standards.1. Discharge Summaries2. Progress Notes3. History & Physical Examination4. SOAP Notes5. Operative Notes.6. Consultation Notes

• 

  Little Flower School

  • Nepal

  • Science & Health Science Instructor

    • Apr 2002 - Mar 2005
    • Nepal

    Secondary school teacher for Health Science, General Science, and Environmental Science and Population Studies