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Manners Gotora, a seasoned executive with a proven track record in logistics, operations, and management, is based in Mmabatho, North-West, South Africa. With a Master of Business Administration (MBA) from McKinley University of California, USA, and a Bachelor of Business Administration (BBA) from Solusi University of Zimbabwe, Manners has developed a distinctive expertise in strategic planning, team leadership, and process optimization. Skilled in multiple languages, including Portuguese, Isizulu, Shona, and English, Manners brings a unique cultural perspective to his work.

Experience

    • Branch Operations Manager
      • Jan 2021 - Present
      • North West

      Major Areas of ExpertiseLogistics / distribution, Operational issues, Team leadership, Production control, Staff training / development, Personnel issues, Customer / supplier relations, health and safety, Materials handling and dispatch / Health and Safety Awareness, Procurement / cost savings, JIT / MRP / /Kanban / FIFO, Inventory control, Administration, Import / Export documentation, Advanced computer literacy.KEY ROLES AND RESPONSIBILITIES OF THE POSITION STRATEGY• Investigate, prepare and implement business strategy for international market expansion (Africa and other countries).• Negotiate contracts and supplier agreements at group and national government level• Drive the diversification strategy • Develop and implement regional sales and marketing strategies Reviewing and adjusting strategy continually to meet environmental demands• Formulate and implement marketing strategies KEY SKILLS1. Setting of sales budgets2. Monthly forecasting of units sold and delivered3. Managing internal relationships with Finance, Technical, Logistics and Service departments4. Undertaking feasibility studies for the introduction of new products to the market5. Development of internal management systems to manage the Sales department6. Structuring and managing the best route to market using agents, distributors and own branches7. Formulate, implement and manage sales and service contracts8. Control of Marketing budget TEAM MANAGEMENT • Prepare and implement appropriate incentive scheme to motivate sales team.• Ensuring through development, motivation, mentoring etc. achievement of targets• Develop and implement sales and service strategies to drive sales targets. • Ensuring training and development of team are met• Build a culture of good work ethic, integrity and honesty with sales teams

    • Operations
      • Feb 2007 - Dec 2012

      Responsibilities Logistics / Distribution / Procurement: 1. Responsible for the production department’s transport, logistics supply and re-supply, goods-in and out, export, documentation, production schedules and customer support. 2. Optimized store holding - JIT. In a complex administrative role, managing a huge inventory through computer databases. Responding to, and anticipating demand patterns using computer models. 3. Procurement of resources, distribution and disposal of equipment and materials. 4. Improved daily dispatch accuracy from approx. 85% to 99.5% Production / Production Planning: 1. Deputizing for the Production Manager supervising over 30 staff – an ongoing, problem solving role, responsible for keeping the lines going at optimum levels, maintaining output and quality on all products, liaising with customer services, sales department. First point of contact for customers. 2. Instrumental in formulating production plans that optimized output against targets. Working within Quality Systems: assisted the Production Manager in FMEAS and NJSUs and SSIRs. 3. Achieved ISO9002 and maintained BS5750/ISO9001/ ISO9002 quality standards. 4. Production Planning, ordering raw materials, packaging and purchases within specifications and budget. Maintaining output and quality on all products. 5. Developed scheduling systems, formulating production plans that optimized output against customer service targets.

    • Accountant
      • Jan 2006 - Apr 2007

      Responsibilities Responsible for monitoring profitability. 1. Involved in the daily overseeing and management of the company’s financial systems and budgets. 2. Organizing and maintaining accurate company accounting records. 3. Analyzing financial data and preparing financial statements and accounting information and reports for senior managers and directors and proposing recommendations. 4. Investigating and dealing with financial irregularities. 5. When necessary liaising with banks and other financial institutions. 6. Supervising junior members of staff and trainee accountants. 7. Instrumental in helping to turn around a loss making department. 8. Involved in re-negotiating major agreements. 9. Communicating with external outsourcing partners to implement improvements to accounting practices. 10. Holding monthly meetings to review overhead reports with departmental heads.

    • JJ Transport Mocambique
      • Jan 2003 - Dec 2004

      Responsibilities 1. Developed annual budget for all financial activities of department and ensured compliance to all goals. 2. Managed budget, prepared records of all expenses, maintained accuracy of activities to customers and managed inventory. 3. Established organization objectives and prepared strategic plans to achieve it. 4. Fleet and manpower management. 5. Determined methods to increase sales and growth of organization. Monitored all human resources activities such as training employees and ensuring compliance to company policies. 6. Ensured work according to all safety practices, maintained equipment and fleet according to all necessary regulations 7. Handled customer complaints and responded to all customer requests.8. Managing 150 commercial contracts9. Managing 210 commercial trucks with 260 drivers.10. I had over 400 workers under my potifolio.

Education

  • 2012 - 2013
    Mckineley university of California. USA
    Master of Business Administration (MBA), Business Administration, Management and Operations
  • 2012 - 2013
    Mckinley university of California. USA
    Master of Business Administration (MBA), Operations Management
  • 2000 - 2000
    Solusi university of Zimbabwe
    Bachelor of Business Administration (BBA), Transportation/Mobility Management
  • 1987 - 1992
    Kuwadzana high school
    secondary education, Secondary education

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