Experience

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  Garden Route Lifestyle Property

  • Eden, Western Cape, South Africa

  • Owner Principal Real Estate Agent

    • Jul 2021 - Present
    • Eden, Western Cape, South Africa

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  Keller Williams Realty Eden

  • Garden Route South Africa

  • Property Consultant

    • Nov 2017 - Jul 2021
    • Garden Route South Africa

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  Lew Geffen Sotheby's International Realty Wilderness

  • Wilderness

  • Property Specialist

    • Jul 2015 - Oct 2017
    • Wilderness

    Property Consultant specialising in residential and rural property sales from Rondevlei, Wilderness to Victoria Bay

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  Lew Geffen Sotheby's International Realty - Knysna

  • Real Estate
  • 1 - 100 Employee

  • Sales Manager & Property Consultant

    • Mar 2012 - Jun 2015

    • Resolve customer complaints regarding sales and service.• Constant monitoring to determine focus of sales efforts.• Review operational records and reports to project sales and determine profitability.• Direct, coordinate, and review activities in sales and service accounting and recordkeeping• Confer or consult with Franchisee & Regional Franchisee to plan advertising services & marketing initiatives• Prepare budgets and approve budget expenditures• Represent company at trade association meetings to promote company• Plan and direct staffing, training, and performance evaluations to develop and control sales and service • Oversee Office Managers & Rental Managers• Assess marketing potential of new and existing marketing methods, considering statistics and expenditures.• Ensure documents such as representation contracts, purchase agreements, leases etc. are correctly compiled by Sales Agents• Ensure promotion of sales of properties through various advertising and marketing means through Sales Agents and Advertising and Marketing department• Conduct Training sessions & seminars for sales agents & administrative staff in order to improve sales techniques & overall performance and productivity of business• Review property listings, trade journals & relevant literature and attend conventions, seminars and Franchisee and association meetings in order to remain knowledgeable about real estate markets

  • Manager & Property Consultant

    • Jul 2010 - May 2012

    • Resolve customer complaints regarding sales and service.• Constant monitoring to determine focus of sales efforts.• Review operational records and reports to project sales and determine profitability.• Direct, coordinate, and review activities in sales and service accounting and recordkeeping• Confer or consult with Franchisee & Regional Franchisee to plan advertising services & marketing initiatives• Prepare budgets and approve budget expenditures• Represent company at trade association meetings to promote company• Plan and direct staffing, training, and performance evaluations to develop and control sales and service • Oversee Office Managers & Rental Managers• Assess marketing potential of new and existing marketing methods, considering statistics and expenditures.• Ensure documents such as representation contracts, purchase agreements, leases etc. are correctly compiled by Sales Agents• Ensure promotion of sales of properties through various advertising and marketing means through Sales Agents and Advertising and Marketing department• Conduct Training sessions & seminars for sales agents & administrative staff in order to improve sales techniques & overall performance and productivity of business• Review property listings, trade journals & relevant literature and attend conventions, seminars and Franchisee and association meetings in order to remain knowledgeable about real estate marketsKnowledge

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  Lew Geffen Sotheby's International Realty - Knysna & Sedgefield

  • General Manager

    • May 2005 - Jul 2010

    Sotheby’s International Realty Knysna is well known in the Garden Route for its professionalism and success and dominates as the Real Estate Agency of choice in Knysna. With 5x Branches in key locations: Thesen Islands, Knysna Mall, Woodmill Lane, Leisure Island & Sedgefield to maximize on local residents and visitors alike, providing convenience, Buyer ease of access & excellent Seller exposure. Service excellence & the personal touch are the essence of our business. With offices in more than 75 locations nationally & an international presence in 37 countries, we have an effective referral network with the ability to service buyers & sellers locally, nationally & globally. Knysna properties have outperformed most other investments consistently over the years and are highly likely to do so in the future. We cater for the discerning client where upmarket service, professionalism and an extensive knowledge base are key factors.

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  Roxity Diner & Cocktail Bar

  • Owner

    • Sep 2000 - Sep 2004

    - Analysing target market and compiling marketing plan to capture target market- Advertising products through local media, flyers etc.- Stocktaking- Working out food costs and market ups of products- Capturing and analyzing income vs expenses- Industrial relations (charging & chairing)- Human Resource functions- Managing staff- Monitoring financial status of business- Setting of budgets- Training & motivation of staff- Problem solving and public interaction- Customer service

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  Emerald Safari Resort & Casino

  • Restaurant Manager

    • 1998 - 2000

    - Analysing target market and compiling marketing plan to capture target market- Advertising products through local media, flyers etc.- Stocktaking- Working out food costs and market ups of products- Capturing and analyzing income vs expenses- Industrial relations (charging & chairing)- Human Resource functions- Managing staff- Monitoring financial status of business- Setting of budgets- Training & motivation of staff- Problem solving and public interaction- Customer service

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  Fish River Sun

  • Banqueting Coordinator

    • 1997 - 1998

    - Organising & Co-ordination of events & functions- Compiling a statement of costs for the event- Customer Service- Décor & Design- Co-ordination of Décor & Design & Entertainment- Graphic designing of menu’s, programmes & other event material- Assessing needs of clients and delivering according to those needs- Conflict resolution & problem solving- Crisis Management

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  Summerstrand Hotel Port Elizabeth

  • Reservations Manager/Banqueting Coordinator/Duty Manager

    • 1996 - 1997

    - Organising & Co-ordination of events & functions- Compiling a statement of costs for the event- Customer Service- Décor & Design- Co-ordination of Décor & Design & Entertainment- Graphic designing of menu’s, programmes & other event material- Assessing needs of clients and delivering according to those needs- Oversee various departments, cash ups of various departments, managing and directing various departments- Execute various functions from start to finish- Resolve Customer complaints