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Mandy Metzcher is a skilled administrative professional with experience in various roles, including Medical Records Technician, Office Manager, and Receptionist. She holds certifications in HR Law, Payroll Law, Registered Nursing, and Notary Public. Mandy has worked in multiple industries, including healthcare, insurance, and retail, and has demonstrated expertise in areas such as customer service, data management, and financial administration. She is a licensed Notary Public and has proficiency in English. Mandy has a strong educational background, having completed Associate's and Associate's Degree programs in Registered Nursing and General Education, respectively. She also graduated from Bayshore High School with academic honors. Throughout her career, Mandy has honed her skills in areas such as payroll, human resources, accounting, and office administration, making her a versatile and valuable asset to any organization.

Credentials

  • Basics of HR Law
    National Seminars Training
    Nov, 2013
    - Apr, 2026
  • Payroll Law
    National Seminars Training
    Apr, 2013
    - Apr, 2026
  • Registered Nurse
    Florida State Board of Nursing
    Jan, 2019
    - Apr, 2026
  • Licensed Notary Public
    State of Florida
    Jan, 2016
    - Apr, 2026
  • Licensed Notary Public
    State of Florida
    Jan, 2012
    - Apr, 2026

Experience

  • Regional General Hospital
    • Williston, Florida
    • Medical Records Technician
      • Jul 2016 - Sep 2018
      • Williston, Florida

      - Scan and attach laboratory, diagnostics, documents, slips and other information to current chart- Supply nursing staff with required forms and documents- Maintain data collection and skills acquisition files- Protect medical records from loss or defacement prior to the end of retention periods- Maintain current face sheet for every patient served- Process admission and discharge records accurately, and in a timely fashion- Maintain strict confidentiality of all medical records

  • SWI Photography
    • Gainesville, FL
    • Office Administration
      • Aug 2014 - Jul 2016
      • Gainesville, FL

      - Underclass: Merge photographer data into DRUMS, process all order forms (paper and online), created deposits per school, file paperwork when complete.- Senior Portrait Department: Assist when requested.- Senior Management: Assist owner with spreadsheets and compilations as requested. Profit and Loss speadsheet for Gainesville, FL and Tallahassee, FL offices, assist in digital department as requested.- Seasonal position

    • Office Manager
      • Jan 2012 - Apr 2014

      - Assisted Senior Management: financial reports (including accounts payable and receivable aging lists), organizational policies, decision making, strategy management to improve employee developments, DEP permits. - Human Resources: Employee personnel file upkeep, new/terminated employee processing, new hire reports, DOT and Medical files, verification's of employment, EEOC compliance, ensure confidentiality.- Payroll: Time card computation, project time phases, paycheck printing and direct deposit submissions, 941 Tax reporting,401k deposits, child support and other garnishment deductions and payments.- Accounts Payable: reviewed and entered invoices for payment (includes printing/sending out checks), Prepared reports for senior management and Accountant, prepared check runs.- Accounts Receivable: reviewed tickets and built invoices depending on division (Roll-Off, 3rd Party Haulers, VYW, Office Sales), credit applications, customer service.- L.E.E.D. Representation: Maintained project file, retained company copy of weight tickets, updated monthly spreadsheet to send to client- OSHA / DOT: inventoried manuals, kept regulations up to date and ensured supervisors were up to date with any changes, provided paperwork to divisions as needed or when requested. Performed all other duties as listed under Administrative Accounting Assistant before promotion.

    • Administrative Accounting Assistant
      • Jul 2011 - Dec 2012

      - Assisted Senior Management: financial reports (including accounts payable and receivable aging lists).- Human Resources: Employee personnel file upkeep, new/terminated employee processing, new hire reports, DOT and Medical files, verification's of employment, EEOC compliance, ensure confidentiality.- Payroll: Time card computation, project time phases, paycheck printing and direct deposit submissions, 941 Tax reporting,401k deposits, child support and other garnishment deductions and payments.- Accountant Assistant: Directly assisted company accountant with all projects as requested. - Accounts Payable: reviewed and entered invoices for payment (includes printing/sending out checks), Prepared reports for senior management and Accountant, prepared check runs.- Accounts Receivable: reviewed tickets and built invoices depending on division (Roll-Off, 3rd Party Haulers, VYW, Office Sales), credit applications, customer service.- L.E.E.D. Representation: Maintained project file, retained company copy of weight tickets, updated monthly spreadsheet to send to client- Roll-Off Dispatch: Assisted Dispatcher when needed, received calls and entered service requests into route manager system, routed drivers.- Other Duties: Monitored and ordered office supplies, equipment, parts, etc..., greeted visitors and guests, answered multi-line telephone, directed calls to management as requested, responded to company inquiries, collected payment and provided receipts for products and services sold.

    • Receptionist
      • May 2010 - May 2011
      • Okeechobee, Fl

      - Greeted clients: in-person, by telephone, or by email, answered inquiries about company, products, and services- Operated multi-line telephone: answered incoming calls, directed callers to appropriate personnel, set appointments, and recorded messages as needed.- Maintained general office appearance - General administrative duties: creating spreadsheets, typing reports (for senior management) and assisting agents and CSRs as needed.- Accounting duties: payment transactions (cash, check, money order, ACH, credit cards), issued receipts, closed out daily, ran reports for deposit slip completion for nightly bank drop, maintained petty cash box.- Compliant handling and resolution, calculated premiums and established payment methods. -

    • Players Club Representative
      • Jul 2009 - May 2010
      • Okeechobee, FL

      - Customer Service Liason: Served as ambassador to patrons and casino visitors, promote superior customer service, greet all patrons with warm welcome, provide information as they moved throughout the facility.- Created customer accounts : computer data position included inputting customer information, encoding players' cards, issuing coupons and vouchers as required.- Promotional drawings and contests: assist managers as requested.

    • Players Club Representative
      • Apr 2007 - Oct 2007
      • Okeechobee, FL

      - Customer Service Liason: Served as ambassador to patrons and casino visitors, promote superior customer service, greet all patrons with warm welcome, provide information as they moved throughout the facility.- Created customer accounts : computer data position included inputting customer information, encoding players' cards, issuing coupons and vouchers as required.- Promotional drawings and contests: assist managers as requested.

  • Office Assistant
    • Bradenton, FL
    • Police Athletic League of Manatee County
      • Mar 2006 - Dec 2006
      • Bradenton, FL

      After School Counselor: Under direction of Site Director, responsible for leading assigned group to various planned activities to support overall goals of the program, planned and implemented activities for elementary aged children that built upon the skills needed to be successful in school.Administrative Assistant: copying, filing, faxing, bookkeeping tasks, received visitors and phone calls, created files, and maintained office upkeep. Assisted Site Director with any clerical duties as requested.

  • Receptionist
    • Bradenton, FL
    • Autoway Ford of Bradenton
      • 2004 - 2005
      • Bradenton, FL

      - Customer Service: greeted showroom visitors and provided information as requested, operated telephone switchboard, documented customers who came into dealership (basic demographic information)- Accounting duties: received payments and issued receipts, made nightly deposits.- Stocked new car manuals with keys (numerically, according to stock number)- Created and filed new car deal jackets (housed all paperwork used when a vehicle is purchased)

Education

  • 2017 - 2018
    Rasmussen College
    Associate's of Science, Registered Nursing/Registered Nurse
  • 2006 - 2010
    Indian River State College
    Associate's Degree, General Education
  • 2001 - 2005
    Bayshore High School
    High School, 4.0 - Academic Honors

Suggested Services

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Industry Focus. “Healthcare Services”

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