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Bio

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Mandela Brooks is a seasoned professional with 18+ years of experience in various industries, including property management, event planning, and customer service. He holds a Bachelor of Arts degree in Spanish from Howard University and is fluent in English and Spanish. Brooks has worked as a Project Manager, Research Manager, Associate, and Subcontract Manager, and has experience in brand development, management, strategic planning, leadership, and team building.

Experience

  • Property Owner / Manager
    • Baltimore, Maryland
    • Owner
      • May 2011 - Present
      • Baltimore, Maryland

      Purchase dilapidated homes, rehabilitate them, and then occupy them with tenants.

    • Associate
      • Mar 2015 - Present
      • United States

      Schedule and coordinate events.

    • Research Manager
      • Jul 2011 - Present
      • United States

  • Brooks Realty LLC
    • United States
    • Project Manager
      • Jul 2006 - Present
      • United States

    • Subcontract Manager
      • Jan 2016 - Aug 2023
      • Baltimore, Maryland

      FEMA Disaster Relief snow removal services for the January 2016 blizzard.

  • Health Choice
    • United States
    • Bilingual Enrollment Broker
      • Feb 2012 - Sep 2016
      • United States

      Answered 100+ inbound calls fromProcessed enrollment applications with quality and efficiency and assisted in all aspects of the enrollment process by following reporting requirements and HIPPA guidelinesInformed members their MCO/ Insurance optionsAssist client with identifying the Insurance provider most suitable for his or her personal and or family needsVerified beginning and ending dates for insurance coverageIdentified, annotated, and reported issues using MMISProfessionally translated for the Hispanic general publicAssist members with selecting doctors and provide MCO and dental information/ benefits

  • T. Rowe Price
    • Baltimore, Maryland Area
    • Customer Service Representative
      • Aug 2014 - Jan 2015
      • Baltimore, Maryland Area

    • Stock Associate
      • Mar 2014 - Aug 2014

Education

  • 2006 - 2011
    Howard University
    Bachelor of Arts, Spanish
  • 2006 - 2011
    Howard University
    Bachelor, Spanish

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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