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Bio

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Mandeep Singh is a seasoned logistics professional with 8+ years of experience in Transportation & Logistics, Dispatch Planning, Vendor Management, and Data Analysis. He has expertise in industrial software's like Load Link, DAT Power, Fleet Manager, Avaal Express, TMW, Border Connect, ACE/ACI, and has a strong background in quality audit, training, and customer service.

Experience

    • Logistics Manager
      • Feb 2016 - Present
      • Brampton, ON

      More than 7yrs of experience in Transportation & Logistics industry regarding Dispatch Planning, Vendor Management, Distribution of goods, Inventory and Equipment Management, Data Analysis and 3PL.Expert in routine tasks like Forecasting, Planning and Scheduling of Loads (FTL & LTL) and drivers.Exp with industrial software's like Load Link, DAT Power, Fleet Manager, Avaal Express, TMW, Border Connect, ACE/ACI etc. Booking of new loads using Load Link, DAT Power, and other load boards. Leading 3PL team in brokering out loads and their daily operations. Forecasting, Planning, and scheduling and dispatching the drivers according to the daily schedule. Modify daily routes for better distribution of goods to accommodate the customers’ requirements. Handling maintenance and repair calls and Fixing Driver’s HOS issues. Act as a communication liaison between the company and the clients and provide updates on their shipments. Cultivate strong relationships with drivers / vendors and customers to reduce the stress that comes with last minute schedule changes. Familiarizing the new employees with the core values of the company. Conducting classroom / floor training about the software (TMW) and role specific training and cross training for the existing employees Quality Audit for improving the overall company’s performance and individual level work. Preparing / Updating the training manuals / SOP’s and setting up refresher sessions for staff Monitor, track and effectively communicate KPI performance to ensure operational efficiency. Assemble data, analyze performance, identify problems, and develop recommendations with support Supply Chain Management planning and operations. Supporting Accounting team with billing and driver payroll related issues.

  • XL Catlin
    • Gurgaon, India
    • Process Specialist
      • Jul 2013 - Aug 2014
      • Gurgaon, India

       Coordinating with the managers and team members to ensure the completion of the regular duties like submission of the profile of the new client applying for Marine, Hull, Cargo or P&I insurance and indexing all the related documents to its profile Setting up calls with the underwriters and updating the new rules and procedures with the team about the same and providing customer service. Routing the credit transactions related to the insurance claims to the concerned department Setting up training sessions for the new as well as for the existing employees for cross training and conducting Quality Audits to ensure the quality standards are met Processing the Insurance policies documentation and Modification in policies if required by the client Taking care of the premium amount received as per the policy term

    • Sr. Team Member
      • Aug 2011 - Jul 2013
      • Gurgaon, India

       Working in a Global Corporate Investment Banking Process to engage the loan request and creating commercial loan documents for the clients in US by conducting Due diligence of the client’s profile and completing the KYC, reviewing their Certificate of Good standing and other related documents like Promissory note, Loan agreement, Borrowing Resolution, to ensure the accuracy & completeness according to the rule-based checklist Working on the renewal of the Line of Credit for the existing clients Updating the application in case of any amendments or adjustment to the application Assisting Underwriters in completing the loan application and proposing ideas and strategies to improve the quality and standards of work Setting up the re-payment terms and conditions negotiated with the client Customer Service to the internal and external clients

Education

  • 2015 - 2016
    Canadore College
    Ontario College Graduate Certificate, Finance and Financial Management Services
  • 2014 - 2015
    Sheridan College
    Ontario College Graduate Certificate, International Business Management
  • 2012 - 2014
    Institute of Management Technology, Ghaziabad
    Postgraduate Degree, International Business / Finance
  • 2008 - 2011
    Guru Gobind Singh Indraprastha University
    Bachelor of Business Administration - BBA, Business Administration, Management and Operations

Suggested Services

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Industry Focus. “Truck Transportation”

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