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Mallory Walker is a seasoned library professional with expertise in leadership, writing, and customer service. She has worked as an Access Services Librarian, Reference Librarian, and Interim Library Director, overseeing remote library support services and managing collections. Walker holds a Master of Library &\u00bc Information Science (MLIS) degree from Simmons University and a Bachelor of Arts (B.A.) degree from The College of William and Mary.

Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Access Services Librarian
      • Oct 2022 - Present

    • Access Services Supervisor / ILL Assistant
      • Mar 2022 - Oct 2022

  • Nantucket Atheneum
    • Nantucket, Massachusetts, United States
    • Reference Librarian
      • Apr 2021 - Jul 2021
      • Nantucket, Massachusetts, United States

      In my role as Reference Librarian, I assisted the Nantucket Atheneum's patrons with technical and reference questions. Additionally, I created a standardized method of processing the library's archival holdings by creating finding aid templates and a unique numbering system for collection...

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Interim Library Director
      • Jul 2020 - Oct 2020

      As Interim Director, I oversee remote library support services for the 2020 summer sessions and MFA remote residency as well as actively participating in faculty and staff planning for Fall 2020. I maintain communication with Minuteman Library Network; the stewards of our metadata, eResources & IP address authentication. In addition to the responsibilities as Interim Director, I also maintain my duties as Access Services & Special Collections Librarian.

    • Access Services & Special Collections Librarian
      • Jul 2019 - Jun 2020

      As the Access Services Librarian, I am the main point of contact for all things circulation, supervisory, and technical services related. I manage Inter-Library Loan requests and course reserves for the Annenberg Library. Additionally, I supervise our undergraduate work study students as well as our four Library Assistants. With the help of the LAs, I aid in the planning of library-related programming and projects. I also manage the Annenberg Library's Moncrief Special Collections Room, accessing new acquisitions, processing collections, and creating finding aids.

    • Library Assistant
      • Sep 2018 - Jun 2019

      My work at the Annenberg Library at Pine Manor College covers a wide range of areas. Focusing specifically on English, Communications, Theater, I am responsible for several budget lines within collection development. I also manage the library's serials subscriptions and Pine Manor College's Little Free Library. Additionally, I have learned minimal mending that allows Annenberg Library to make small repairs to their collection.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • William & Mary Libraries Mosaic Diversity Fellow
      • Jun 2017 - Jul 2018

      I had the privilege to be an inaugural fellow in William & Mary Libraries Mosaic Diversity Program. As a Mosaic Fellow, I worked in Special Collections Research Center. Over the course of my 15-month fellowship, I curate two exhibits, processed five collections and created two walking tours for the TribeTrek application. I answered researchers' reference questions on a regular basis and interacted with the public via gallery talks and campus tours.

    • Media Specialist | Charles W. Reeder Media Center
      • Jan 2017 - May 2017

      During my final semester at William & Mary, I was lucky enough to get a position reformatting audio-visual material at W&M Libraries' Reeder Media Center. I independently managed the reformatting of materials for students, faculty, and staff. I have experience working closely with reel-to-reel, audiocassettes as well as VHS and Betacam tapes. I worked with Special Collections Research Center to reformat audiovisual materials of William and Mary’s Chancellor, former Secretary of State Bob Gates. Additionally, I gained customer service experience by aiding patrons in choosing the best equipment for their needs as well as briefing them on the basic controls for their equipment on a daily basis.

    • Front Desk Receptionist
      • Jun 2012 - Jan 2016
      • Randallstown, MD

      Over the course of my time working for Randallstown Family Eye Care, I gained experience completing a number of tasks. As a front desk receptionist, I communicated with patients, booking appointments, processing payments and answering phone calls. Later as an optician, I aided patients in selecti...

    • Student Caller
      • Jan 2015 - Dec 2015
      • Williamsburg, VA

      Student Callers for William & Mary Phonathon connected with donors, alumni and the parents of past and current students via telecommunication. I provided the utmost in customer service to donors, ensuring that their donation was given a fund that met their passions and interests. I also worke...

    • Editorial Intern
      • May 2015 - Aug 2015
      • Baltimore, MD

      Following my sophomore year of college, I served as an Editorial Intern for Girls' Life magazine. Editorial Interns were responsible for a majority of Girls' Lifes online content. I completed an average of 7 articles per day on a number of topics, ranging from current events to health and...

Education

  • 2018 - 2020
    Simmons University
  • 2013 - 2017
    The College of William and Mary

Suggested Services

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Industry Focus. “Libraries”

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