Experience

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  JHU SOM

  • Baltimore, Maryland, United States

  • Administrative Coordinator

    • Jun 2024 - Present
    • Baltimore, Maryland, United States
• 

  Baltimore City Community College

  • United States
  • Higher Education
  • 700 & Above Employee

  • Administrative Office Specialist

    • Jul 2021 - Present

  • Administrative Office Specialist

    • Jul 2021 - Present

    During this role, I am acting as the first point of contact within the Financial Aid office. Office duties include customer service, answering phones, emails, and student inquiries regarding Federal and State financial aid programs.

• 

  Girl Scouts of Central Maryland

  • Baltimore, Maryland, United States

  • Administrative Assistant to the Chief Operating Officer

    • Sep 2017 - Nov 2020
    • Baltimore, Maryland, United States

    Executive Assistant to the COO.Answering and directing multiple phone calls.Data entry of sensitive information.Troubleshooting and assisting customers.Using internal Salesforce and Personify software programs to fix customer issues.Working with the Finance Department managing the card accounts f...

• 

  Hamilton Relay

  • Baton Rouge, Louisiana Area

  • Captioning Assistant

    • 2016 - 2017
    • Baton Rouge, Louisiana Area

    Assisting the Hearing impaired with communications through captioning

• 

  The Johns Hopkins University

  • Baltimore Maryland

  • Academic Service Specialist

    • Mar 2012 - Nov 2015
    • Baltimore Maryland

    General administrative duties including answering multiple phone lines, assisting walk-ins, data entry, and federal aid counseling. Accurate, expedient data entry of necessary paperwork for Title IV, Title VII and Federal Financial Aid. Creation of spreadsheets, documents, and reports via Microso...

• 

  University of Maryland Baltimore

  • Baltimore, Maryland Area

  • Administrative Assistant

    • Sep 2001 - Mar 2012
    • Baltimore, Maryland Area

    Administrative duties including answering multiple phone lines, assisting walk-ins, data entry, federal aid counseling, and recording/distributing minutes of meetings.Remain familiar with Federal Financial Aid Laws and Regulations. Accurate, expedient data entry of necessary paperwork for Title I...