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Malebo Phihlela profile image

Malebo Phihlela

Senior Business Analyst at City of Polokwane
Intro Book
Experienced business analyst delivering business process improvements and solutions.
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Location
Polokwane, Limpopo, South Africa, ZA
Languages
  • English -
  • Sepedi -
  • Afrikaans -
  • Zulu -
  • Venda -
Skills
  • Requirements Analysis
  • Business Process Improvement
  • Management Consulting
  • Systems Analysis
  • Business Analysis
  • Show all
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Bio

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Malebo Phihlela is a seasoned business analyst with 10+ years of experience in requirements analysis, business process improvement, and management consulting. He has worked with top companies like City of Polokwane, ABE Construction Chemicals, and Absa, delivering robust business solutions and process improvements. He holds a degree in Financial Information Systems from the University of Johannesburg and is fluent in multiple languages, including English, Sepedi, Afrikaans, Zulu, and Venda.

Experience

  • City of Polokwane
    • Polokwane
    • Senior Business Analyst
      • Oct 2017 - Present
      • Polokwane

      Define, implement and maintain business processes and procedures to meet business objectives.Analyze and identify opportunities for business process improvements.Develop initiatives for continuous business process improvements.Ensure in compliance with customer and company proposed standards.Work with other process engineers in integration of new and existing business processes.Use best practices to carry out business process analysis, re-engineering, process measurements and change management activities.Work with stakeholders to identify business requirements, processes and risks.Evaluate current business processes and recommend solutions for improvements.Develop and maintain best practices to meet changing business needs.Build and evaluate financial models for cost estimation, cash flow and cost reduction.Prioritize and execute projects for ongoing business improvements.Provide technical advice on processing technology, capability, risks, costs.

  • ABE Construction Chemicals
    • Boksburg
    • Senior Business Process Analyst
      • May 2016 - Sep 2017
      • Boksburg

      AS-IS Business process mapping and To-Be Modeling for the entire company.

  • Absa
    • Johannesburg
    • Strategic Planning and MI Solution Architecture
      • Aug 2014 - Aug 2016
      • Johannesburg

      Conducting a structured business impact assessment and design of roadmaps to ensure impacts on business users is clearly understood.Implementation of Hyperion experience.Managing of the development of the target design and implementation roadmap.Application of appropriate Architecture methodologies and tools.

  • Absa
    • Business Process Re-engineer Analyst
      • Oct 2013 - Dec 2013

      Re-engineered processesSystem AnalysisDocument AnalysisProcedure documentation process

  • The IQ Business Group (Pty) Ltd, SA
    • Associates
      • Jan 2011 - Jan 2012

      KYC Analyst- ComplianceProcess Re-Engineering Business Improvement Processes

Education

  • 2007 - 2010
    University of Johannesburg
    financial information systems, information systems
  • 2002 - 2006
    Capricorn High school
    Matriculation, Business/Managerial Economics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Government Relations”

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