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Bio

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Malcolm W. Worthington is a versatile professional with experience in various industries, including retail, logistics, and healthcare. He has worked in roles such as warehouse worker, call center representative, and store associate, utilizing his skills in customer service, inventory management, and team collaboration. With a strong foundation in customer-facing roles, Malcolm has developed excellent communication and interpersonal skills, which he has applied in fast-paced environments. He is also certified in CPR and has a basic understanding of networking concepts, which he has applied in his previous roles. Malcolm's experience spans over 15 years, with a focus on customer service, team collaboration, and inventory management.

Experience

  • Amazon Fullfillment Center
    • Baltimore, Maryland
    • Stow Associate
      • May 2017 - Apr 2018
      • Baltimore, Maryland

      Stow customer orders for processing. Stand up to 10 hrs per day. Lift up to 50lbs. Drop off pallets using pallet jack

  • HealthChoice
    • Baltimore, Maryland
    • Call Center Representative
      • Dec 2015 - Apr 2017
      • Baltimore, Maryland

      Serviced Maryland Medicaid recipients with extended health coverage benefits that required making an enrollment, Handled inbound calls in a fast paced and high call volume environment, use interpersonalcommunication to ensure proper enrollments of recipients

  • Walmart
    • Cockeysville, Maryland
    • Produce Clerk
      • Aug 2014 - Dec 2015
      • Cockeysville, Maryland

      Move pallets from the freezer to the produce floor using pallet jack, Breakdown pallets, stock merchandise, assist customers with questions and concerns

  • LaserShip
    • Windsor Mill, Maryland
    • Warehouse Worker
      • Jan 2013 - Aug 2014
      • Windsor Mill, Maryland

      unload delivery trucks using forklift or pallet jack, Shrink wrap and stage pallets, prep packages by zipcode to prepare for delivery, and sort mail documents by zipcode area of delivery.

    • Sterile Processing Student
      • 2013 - Jun 2014

  • Save a Lot Food Stores
    • Baltimore, Maryland Area
    • Store Associate
      • Mar 2012 - Oct 2013
      • Baltimore, Maryland Area

      Maintain fully stocked sales floor, assist with customers’ questions and concerns, and operate cash register when help is needed.

  • Target Corporation
    • Baltimore, Maryland Area
    • Flow team Member/In Store Logistics
      • Oct 2012 - Dec 2012
      • Baltimore, Maryland Area

      Deliver a great-looking, fully-stocked sales floor, and assist customers

  • FedEx Express
    • BWI Airport, Baltimore Area
    • Package Handler/Material Handler
      • Aug 2006 - Sep 2012
      • BWI Airport, Baltimore Area

      Unload and load trucks, sort, stage, and transports merchandise delivering it to the proper location. Scan packages for delivery, and operate a class 5 sit-down fork lift.

Education

  • 2013 - 2014
    Fortis Institute
    Certificate of completion, Sterile Processing Technology/Technician
  • 2009 - 2010
    Medix School
    Certificate in Dental Assisting, Dental Assisting
  • 2000 - 2004
    Northwestern High

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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