Experience

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  Smart Properties Juba

  • Juba, South Sudan

  • Property Manager

    • Aug 2022 - Present
    • Juba, South Sudan

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  Stedmak Gardens

  • Nairobi, Kenya

  • Housekeeping Manager

    • Aug 2021 - Sep 2022
    • Nairobi, Kenya

    - Maintain the housekeeping department Rongai.- Manage a total of 54 guest rooms, Public Areas, Laundry section, Liberty building, Main house and Staff Accommodations.Task- To improve the status of the guests rooms and bring the standards to its level.- Train the housekeeping staff.- Bring out the professionalism in the department.

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  Oaknet Business Limited/State Department for Tourism

  • Nairobi, Kenya

  • Tourism Clerk

    • Jan 2021 - Apr 2021
    • Nairobi, Kenya

    -Led to the development of Tourism Service Portal for the Ministry of Tourism and Wildlife where all services and information about tourism will be done and found online.-Spearheaded online work permit application in the Tourism sector in Kenya.-Oversaw online registration of the tourism entities and establishment in Kenya.-Training of the work permit committee, secretariat, tourism officers, and stakeholders on the Tourism Service Portal.

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  Ministry of Tourism and Wildlife

  • Kenya

  • Tourism Personnel

    • Oct 2019 - Nov 2020
    • Kenya

    Working in the State Department for Tourism and my description involves;- -Coordinated the formulation of tourism health, safety and security protocols in collaboration with other key enforcement Agencies and stakeholders.-Formulation of memorandums of understanding and agreements of corporations with other countries on tourism.-Developed, formulated and reviewed of national tourism policies, regulations and guidelines for tourism promotion and management 2020.-Coordinating implementation of set national goals, targets and indicators for sustainable tourism development such as Mama Ngina Water Front project.-Implementing framework and criteria for vetting expartriates working in the sector.-Developing, populating and maintaining a database and dynamic tourism portal Known as Tourism Service Platform to harness information of all tourism establishment and industry sector. Conducted tourism research issues in the industry.

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  Self-employed

  • Principal CEO

    • Mar 2019 - Oct 2019

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  Kahama Hotel Mombasa

  • Mombasa, Kenya

  • HR and Admin Support

    • May 2018 - Feb 2019
    • Mombasa, Kenya

    Monitor Hotel operationsMonitor staffs and delegate dutiesMarketing of hotel's products and servicesRecruitment and staffingGreeting and welcoming clientsReporting to the directorsKeeping of restaurant and accommodation records

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  Aturukan Hotel

  • Executive Housekeeper

    • Nov 2017 - Apr 2018

    • Manage all daily activities of Housekeeping, Laundry and Linen depts. • Work effectively with Maintenance dept. on rooms maintenance needs• Manage linen inventory and guest supplies• Prepare schedules and ensure appropriate staffing levels at all times• Monitor team performance and training needs at all times• Handle guest problems and complaints • Ensure all employees adhere to company grooming standards

  • Executive Housekeeper

    • Nov 2017 - Apr 2018

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  Best Western Plus Meridian

  • Nairobi, Kenya

  • Housekeeping Supervisor

    • Sep 2017 - Oct 2017
    • Nairobi, Kenya

    - Conduct daily housekeeping meetings.- Assign tasks, projects and priorities to all staff members.- Supervise the productivity of the guest room attendants.- Tour the hotel to ensure that the cleanliness levels are maintained and standards are being enforced.- Daily room inspections.- Ensure guest rooms meet standards. - Prepare, plan and coordinate staffing schedules in advance.- Establish, an ongoing program for the orientation, training and development for all team members.- Encourage and promote an active team member empowerment atmosphere. Oversee maintenance and upkeep of all Housekeeping equipment.- Maintain the security and proper controls of all master keys, departmental keys.- Maintain standard procedures, location, and security of all lost and found items.- Coordinate and direct meetings, and attend hotel meetings.

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  Kitengela Conference Centre and Resort Park

  • Kajiado

  • Supervisor

    • Aug 2014 - Jan 2015
    • Kajiado

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  African Home Adventure Safaris

  • Attachee

    • Aug 2014 - Jan 2015

    Welcoming clients (tourists) at the reception.Serving clients at the restaurant and barCashierRoom stewardGuiding at Maasai Mara Game reserve and other duties